Factors Affecting Tourists Satisfaction in Candirejo Tourism Village, Indonesia

Abstract

Candirejo Village is a tourism village which focuses on the natural nuance of the village. The current challenge faced by Candirejo Village is how to significantly increase the number of tourists per year. In dealing with this challenge, the management should manage tourists satisfaction. The factors that need to be paid attention to the tourists' satisfaction are the attraction, facility, service, accessibility, and price. This study aims to examine and analyze the effect of attraction, facility, service, accessibility, and price on the tourist's satisfaction of Candirejo Village. The analysis results show that all of the independent variables jointly affect the tourist's satisfaction in Candirejo Village. Despite that, the price was the only factor individually affecting the tourist's satisfaction in Candirejo Village. Therefore, attraction, facility, service, accessibility, and price are multi-factors. Optimal synergized of these factors can increase the tourist's satisfaction in Candirejo Village.

Sustainable tourism: analysis of methods and applications in the Indonesian tourism journals

“…Sustainable tourism researchers in Indonesia adopt several statistical quantitative analysis techniques and mathematical calculations. Among them were Linear Regression Analysis techniques (Wirajuna & Supriadi, 2017;Yuniati, 2019), Boullon Mathematical Model for carrying capacity calculation (Luna, 2021), Customer Satisfaction Index (Boka, 2016), Descriptive Statistics Analysis (Arreza & Esguerra, 2021;Irawati, 2019), Gini coefficient (Maulana et al, 2020), Importance Performance Analysis (IPA) (Karo et al, 2020), Moderated Regression Analysis (Putra et al, 2015), Multiple Regressions Analysis (Eshete et al, 2020;Hillary, 2020;Parinusa et al, 2019), Path Analysis (Hermawan, 2017;Laba et al, 2019;Sanjiwani, 2019;Sulthony, 2021), System Dynamics Modeling (Kustiwan & Safrianty, 2012;Tangian et al, 2015), Principal Component Analysis (Arisanty et al, 2020), and Structural Equation Modeling (Yustita et al, 2020). However, a closer look at the data indicates that several quantitative studies did not include calculations in the manuscript (Narayana et al, 2020;Zakiyah & Kurniawan, 2014).…”

Pemberdayaan Masyarakat Melalui Penguatan Modal Sosial dan Peran Stakeholder dalam Pembangunan Desa Wisata di Kabupaten Karanganyar

“…Meskipun peran dan kepentingan masing-masing stakeholder berbeda-beda, tetapi mutlak harus diperhitungkan dalam pengelolaan wisata alam. Pengelolaan wisata alam bertujuan untuk memberikan keuntungan para stakeholder dan nilai kepuasan yang optimal bagi wisatawan (Hadian et al, 2021;Herliana, 2015;Hillary, 2020;Roxas et al, 2020;Setini et al, 2021). Terdapat tiga aspek pokok sebagai dasar stakeholder dalam melakukan pembangunan berkelanjutan, yaitu: keberlanjutan ekonomi, keberlanjutan sosial dan keberlanjutan lingkungan (Govindan et al, 2021;Heras-Saizarbitoria et al, 2022;Raub & Martin-Rios, 2019).…”

Pariwisata Berkelanjutan: Analisis terhadap Metode, Topik, dan Aplikasinya pada Jurnal Pariwisata Indonesia

“…Beberapa teknik analisis kuantitatif statistik dan penghitungan matematika dikaji oleh peneliti pariwisata berkelanjutan di Indonesia. Diantaranya adalah teknik Analisis Regresi Linear (Wirajuna & Supriadi, 2017;Yuniati, 2019), Model Matematika Boullon untuk penghitungan Daya Dukung (Luna, 2021), Customer Satisfaction Index (Boka, 2016), Descriptive Statistics Analysis (Arreza & Esguerra, 2021;Irawati, 2019), Gini coefficient (Maulana et al, 2020), Importance Performance Analysis (IPA) (Karo et al, 2020), Moderated Regression Analysis (D. P. K. E. Putra et al, 2015), Multiple Regressions Analysis (Eshete et al, 2020;Hillary, 2020;Parinusa et al, 2019), Path Analysis (Hermawan, 2017;Laba et al, 2019;Sanjiwani, 2019;Sulthony, 2021), System Dynamics Modeling (Kustiwan & Safrianty, 2012;Tangian et al, 2015), Principal Component Analysis (Arisanty et al, 2020), dan Structural Equation Modelling (Yustita et al, 2020). Namun penulis juga menemukan dimana terdapat kajian kuantitatif yang tidak mencantumkan perhitungan di dalam manuskripnya, diantaranya adalah karya Narayana et al, (2020) dan Zakiyah & Kurniawan (2014).…”