Factors Affecting Intention to Use E-government Services: The Case of Non-adopters

Rallis, Stellios; Chatzoudes, Dimitrios; Symeonidis, Symeon; Aggelidis, Vasillis P.; Chatzoglou, Prodromos D.

doi:10.1007/978-3-030-11395-7_25

Cited by 6 publications

(7 citation statements)

References 42 publications

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“…The results of this study showed that users' intentions to use egovernment services are significantly impacted by perceived risk (H1). This finding is in line with the assertion made by Rallis et al (2019) that users' intentions to use e-government services may be negatively impacted by perceived risk due to the possibility of unexpected failure during transactions. (Li, 2021) government are significantly impacted negatively by perceived risk, which may also make them less eager to provide personal information to e-government portals.…”

Section: Discussionsupporting

confidence: 90%

Factors affecting Customers’ intention to use e-government in Egypt

Mohamed Haridy,,

Rasheed Gaber,,

Elsamadicy,

2024

المجلة العلمية للدراسات التجارية والبيئية

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E-government was developed to assist with digital transformation projects and is seen as a successful way to change public sector governance in Egypt. The purpose of this article is to investigate how Egyptian people' intentions to use e-government are influenced by perceived risk, social influence, and awareness. A web-based survey was used to collect data from 450 consumers of egovernment services. Data analysis tools used were PLS-SEM and SPSS. The results demonstrated that perceived risk and social influence have a significant impact on the intention to use egovernment in Egypt. Regarding citizens' intention to use egovernment services, awareness has little effect.

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Section: Discussionsupporting

confidence: 90%

Factors affecting Customers’ intention to use e-government in Egypt

Mohamed Haridy,,

Rasheed Gaber,,

Elsamadicy,

2024

المجلة العلمية للدراسات التجارية والبيئية

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“…The intention to use any piece of digital technology determines the actions that users take on social networks, web pages, or any other type of digital format in which there is an interaction between companies or organizations and users (Gefen et al, 2003;Aggelidis and Chatzoglou, 2019). Volunteers' use of a social platform can increase intention to use it and vice versa (Revythi and Tselios, 2019).…”

Section: Hypothesis Developmentmentioning

confidence: 99%

What Drives Volunteers to Accept a Digital Platform That Supports NGO Projects?

2020

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Technology has become the driving force for both economic and social change. However, the recruitment of volunteers into the projects of non-profit-making organizations (NGO) does not usually make much use of information and communication technology (ICT). Organizations in this sector should incorporate and use digital platforms in order to attract the most well-prepared and motivated young volunteers. The main aim of this paper is to use an extended Technology Acceptance Model (TAM) to analyze the acceptance of a technological platform that provides a point of contact for non-profit-making organizations and potential volunteers. The TAM is used to find the impact that this new recruitment tool for volunteers can have on an ever-evolving industry. The TAM has been extended with the image and reputation and visual identity variables in order to measure the influence of these non-profit-making organizations on the establishment and implementation of a social network recruitment platform. The data analyzed are from a sample of potential volunteers from non-profit-making organizations in Spain. A structural equation approach using partial least squares was used to evaluate the acceptance model. The results provide an important contribution to the literature about communication in digital environments by non-profit-making organizations as well as strategies to improve their digital reputation.

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“…While prior literature has suggested a positive correlation between the quality of the Internet connection and intention to use (Pikkarainen et al, 2004;Rallis et al, 2019), an insignificant relationship between these constructs was found. In addition, users' experience with using online maps, such as Google Maps, or their ability to use online maps in general (e.g., to locate themselves) was not significantly correlated with intention to use SIKK Magelang.…”

Section: Discussionmentioning

confidence: 57%

“…For the context of mobile map services adoption, perceived usefulness was also found significant as a driver of intention to use (E. Park & Ohm, 2014). Based on this primary foundation model, the following is Many studies have empirically suggested the influence of Internet connection on the acceptance of e-services (e.g., Pikkarainen, Pikkarainen, Karjaluoto, & Pahnila;2004;Rallis, Chatzoudes, Symeonidis, Aggelidis, & Chatzoglou, 2019;Sathye, 1999;Shareef, Kumar, Kumar, & Dwivedi, 2011). In the case of geographic information, poor Internet connection limits the import and uploading of the data and hinders geo-informatic training via distance learning (Teeuw et al, 2013).…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Modeling the Factors Influencing the Adoption of a Map-Based Disaster Application in Indonesia: A Case of SIKK Magelang

Sari

Kanegae

2020

IJDM

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Indonesia is one of the countries with high exposure to natural hazards, frequent disaster events, and a highly vulnerable population. Hence, risk communication and disaster information dissemination are crucial to reducing risks. Numerous disaster mobile applications (apps) with location-based services or maps already exist for facilitating risk communication to the public; however, availability does not automatically translate into use or adoption. Therefore, to understand factors influencing the adoption of a map-based disaster application, this study examined factors that affect the adoption of a local government-initiated map-based disaster application in Indonesia, namely Sistem Informasi Kebencanaan Kabupaten Magelang or Disaster Information System of Magelang Regency (SIKK Magelang) through the theoretical lenses of a combined information system (IS) success model. Partial Least Squared – Structural Equation Modelling (PLS-SEM), with the help of Smart-PLS, was used to examine the hypothesized relationships among the proposed constructs. A questionnaire survey with an application trial was conducted in Magelang Regency for the data collection. The study results confirmed the applicability of the combined IS success model frameworks in predicting the adoption of a map-based disaster app by the public. Although new constructs representing disaster-related and familiarity with online maps were initially proposed in the contextual model, the model validation results showed that intention to use SIKK Magelang was significantly influenced only by perceived usefulness and user satisfaction. Practically, this study guides the local emergency managers in Indonesia, especially Magelang Regency, to develop strategies to increase the applications’ adoption.

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Factors Affecting Intention to Use E-government Services: The Case of Non-adopters

Cited by 6 publications

References 42 publications

Factors affecting Customers’ intention to use e-government in Egypt

Factors affecting Customers’ intention to use e-government in Egypt

What Drives Volunteers to Accept a Digital Platform That Supports NGO Projects?

Modeling the Factors Influencing the Adoption of a Map-Based Disaster Application in Indonesia: A Case of SIKK Magelang

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