Factors affecting e-training adoption: an examination of perceived cost, computer self-efficacy and the technology acceptance model

Bello, Zainab; Bhatti, Muhammad Awais; Alshagawi, Mohammed

doi:10.1080/0144929x.2017.1380703

Cited by 65 publications

(56 citation statements)

References 26 publications

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“…The other factors, such as personal innovativeness, self-efficacy, and convenience were found to have no relationship with the actual adoption of Alipay. The findings were in agreement with Kabra et al (2017) and Zainab et al (2017) who revealed that personal innovativeness and self-efficacy did not affect the usage of technology. This may indicate that Malaysians are lacking confidence and skills in adopting mobile payment services due to inadequate exposure.…”

Section: Direct Effectsupporting

confidence: 90%

Consumer Adoption of Alipay in Malaysia: The Mediation Effect of Perceived Ease of Use and Perceived Usefulness

Lui¹,

Zainuldin²,

Yii³

et al. 2021

JSSH

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Despite a growing trend in m-wallet services in Malaysia, the actual level of usage is considered low among all of the non-cash payment methods. The Malaysian government has taken a serious initiative in spurring the use of m-wallets by providing a one-off RM30 incentive to all eligible Malaysians. As such, it is important to understand the motivations behind m-wallet usage by examining Alipay, which is favoured in the international, as well as Malaysian markets. This research investigates the effects of mobile payment knowledge, personal innovativeness, self-efficacy, convenience, and compatibility on the actual adoption of Alipay in Malaysia with perceived ease of use and perceived usefulness, as the mediators. Using importance-performance map analysis (IPMA) and Variance Accounted For (VAF), based on Partial Least Squares - Structural Equation Modelling (PLS-SEM) on 260 respondents, it was discovered that compatibility and perceived usefulness demonstrated high importance in improving the performance of Alipay adoption. The results also showed a direct effect between compatibility and mobile payment knowledge. Additionally, perceived usefulness was shown to be an essential mediator in influencing the impact of compatibility and convenience on the actual adoption of Alipay. This study has produced essential policy recommendations for both mobile wallet providers and policymakers on how to further promote the adoption of mobile wallets in Malaysia.

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Section: Direct Effectsupporting

confidence: 90%

Consumer Adoption of Alipay in Malaysia: The Mediation Effect of Perceived Ease of Use and Perceived Usefulness

Lui¹,

Zainuldin²,

Yii³

et al. 2021

JSSH

View full text Add to dashboard Cite

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“…This type of technologyspecific self-efficacy has been adapted to different contexts, such as smartphones [51,52]. Previous studies have confirmed the positive relationship between technology-specific self-efficacy and TAM dimensions [37,[53][54][55][56][57]. The results illustrate that technology-specific self-efficacy has an important effect, both direct and indirect, on the intention to use the system.…”

Section: Individual Differencesmentioning

confidence: 57%

New Technologies in the Workplace: Can Personal and Organizational Variables Affect the Employees’ Intention to Use a Work-Stress Management App?

Paganin

Simbula

2021

IJERPH

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Organizations are interested in finding new and more effective ways to promote the well-being of their workers, to help their workers manage work-related stress. New technologies (e.g., smartphones) are cheaper, allow more workers to be reached, and guarantee their anonymity. However, not all employees agree on the use of new technological interventions for the promotion of well-being. Consequently, organizations need to investigate technological acceptance before introducing these tools. By considering the technology acceptance model (TAM) framework, we investigate both the influence of workers’ perceived usefulness and ease of use on their intentions to use apps that help them managing work stress. Moreover, we contribute to the extension of this model by considering both personal (i.e., self-efficacy, personal innovativeness) and organizational (i.e., organizational support for innovation) variables. Our research involved 251 participants who completed an online self-report questionnaire. The results confirm the central hypothesis of the TAM and the influence of other variables that could influence acceptance of new technologies, such as apps that help manage work stress, and the intentions to use them. These results could help organizations ensure technological acceptance and usage by their workers, increasing the effectiveness of new technologies and interventions to promote well-being.

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“…Moreover, as users of technology, PU and PEU of employees have a strong positive effect on their IU. Thus, it contributes by showing the significant impact of IS in establishing the desired attitude amongst employees toward technology adoption through appropriate measures of institutional support ( Zainab et al, 2017 ). IS may include measures such as awareness sessions, training needs assessment, and incentives for early adopters ( Kim and Rha, 2018 ).…”

Section: Discussionmentioning

confidence: 99%

“…Most research efforts have focused on digital technologies from a learner perspective, and rather little is known about the role of perceived organizational support and employees at such universities that have the capacity to implement online education management systems. A plethora of studies is available on numerous kinds of organizations for technology upgrades, customers' behavior, employee attitudes, and organizational change as a whole for varying technologies (Rahayu and Day, 2015;Alalwan et al, 2016;Atkin et al, 2017;Ukpabi and Karjaluoto, 2017;Zainab et al, 2017;Alzahrani et al, 2018;Chuang, 2018;Roy et al, 2018). Interestingly, there is a barrage of studies on educational technology adoption, but most of it focuses on student samples, and little is known about the drivers of employee attitudes toward the use of technology in institutions (Nistor et al, 2014).…”

Section: Introductionmentioning

confidence: 99%

Shaping Behaviors Through Institutional Support in British Higher Educational Institutions: Focusing on Employees for Sustainable Technological Change

et al. 2020

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Technology permeates all walks of life. It has emerged as a global facilitator to improve learning and training, alleviating the temporal and spatial limitations of traditional learning systems. It is imperative to identify enablers or inhibitors of technology adoption by employees for sustainable change in education management systems. Using the theoretical lens of organizational support theory, this paper studies effect of institutional support on education management information systems (EMIS) use along with two individual traits of self-efficacy and innovative behavior of academic employees in British higher educational institutions. Data for this cross-sectional study were collected through a questionnaire completed by 591 academic employees of 23 universities from 10 cities in the United Kingdom. Partial Least Square structural equation modeling was used to analyze data with smartPLS 3.2.9 software. Results indicate that institutional support promotes self-efficacy and innovative behavior that help develop positive employee perceptions. The model explains a 52.9% variance in intention to use. Post-hoc mediation analysis shows that innovativeness and self-efficacy mediate between institutional support and employee technology adoption behavior. As opposed to student samples in past studies on educational technology, this study adds to the literature by focusing on academic employees.

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Factors affecting e-training adoption: an examination of perceived cost, computer self-efficacy and the technology acceptance model

Cited by 65 publications

References 26 publications

Consumer Adoption of Alipay in Malaysia: The Mediation Effect of Perceived Ease of Use and Perceived Usefulness

Consumer Adoption of Alipay in Malaysia: The Mediation Effect of Perceived Ease of Use and Perceived Usefulness

New Technologies in the Workplace: Can Personal and Organizational Variables Affect the Employees’ Intention to Use a Work-Stress Management App?

Shaping Behaviors Through Institutional Support in British Higher Educational Institutions: Focusing on Employees for Sustainable Technological Change

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