Factors Affecting E-commerce Adoption of Small and Medium Enterprises in Sri Lanka: Evidence from Retail Sector

Govinnage, D. Y.; Sachitra, K.M.V.

doi:10.9734/ajarr/2019/v6i230147

Cited by 13 publications

(21 citation statements)

References 8 publications

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“…The hypotheses which are not supported with e-commerce usage are IT infrastructure and external pressure with 01.23 p-values and 0.43, respectively. The possible reason for the insignificant relation of IT infrastructure with e-commerce usage is that increased technology infrastructure various complexed processes introduced like payment methods, financial transactions (Govinnage & Sachitra, 2019). Moreover, It is surprising that even in SMEs, the owner and CEO behave neutrally in terms of external pressure impact on e-commerce adoption (Lip-Sam & Hock-Eam, 2011).…”

Section: Hypotheses Testing Resultsmentioning

confidence: 99%

Covid-19 Impact on E-Commerce Usage: An Empirical Evidence From Malaysian Healthcare Industry

Shahzad

Hassan

Abdullah

et al. 2020

HSSR

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Purpose of the study: The purpose of the study is to investigate the COVID-19 impact on e-commerce usage in the Malaysian healthcare industry through the Technological, Organizational, and Environmental (TOE) model. Methodology: This is a quantitative online survey-based research. The questionnaires are distributed among 100 samples from a healthcare provider, namely doctors, hospital management, medical assistant nurses, and medical supplier, particularly in Peninsular Malaysia. The sample comprised 45% male and 55% female. The data were analyzed by using SPSS 25 and PLS-SEM 3.0 to examine the relationship between variables and to test the hypotheses. Main Findings: The finding reveals that organization readiness, e-commerce knowledge, and supply chain integration have a significant positive impact. In contrast, IT infrastructure and external pressure have an insignificant effect on e-commerce usage. Applications of the Study: The benefits obtained from this study can be used to empower e-commerce usage in the healthcare industry of Malaysia. Also, it will enhance the quality of services hence advancing the healthcare services and operations. Novelty/Originality of the Study: The combined effect of the TOE and DOI theory on e-commerce usage for the healthcare industry to contribute to the literature.

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Section: Hypotheses Testing Resultsmentioning

confidence: 99%

Covid-19 Impact on E-Commerce Usage: An Empirical Evidence From Malaysian Healthcare Industry

Shahzad

Hassan

Abdullah

et al. 2020

HSSR

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“…However, in technology adoption literature, government support is an initial endeavor in both developed and underdeveloped regions of the globe. Based on research by Govinnage and Sachitra (2019), results showed that government support has a positive effect on SMEs in Sri Lanka. However, the government of Pakistan has developed policies for a large organization but is less focused on SMEs; thus, the influence of government support on performance is addressed in the following hypothesis:…”

Section: Government Support Relationship With the Use Of E-commercementioning

confidence: 99%

Environmental and technological factor diffusion with innovation and firm performance: Empirical evidence from manufacturing SMEs

Akbar

Hussain²,

Shahzad³

et al. 2022

Front. Environ. Sci.

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The adoption of e-commerce is essential in today’s dynamic business environment to optimize the overall firm performance of manufacturing SMEs. This research investigates the influence of environmental and technological factors to promote e-commerce adoption and subsequent firm performance in manufacturing SMEs. Technology usage for sustainable production is becoming a global phenomenon, though it seems less prevalent in emerging economies. Fewer studies address technology adoption issues to enhance corporate performance in Pakistani manufacturing SMEs. The present study adopted a resource-based view with the diffusion of innovation theory to formulate a research framework. We chose a stratified proportionate random sampling method to collect data by selecting four heterogeneous strata. Out of 800 distributed questionnaires, 368 top- and middle-level managers of textile, leather, sports, and surgical SMEs of Pakistan returned the questionnaire. This study employed PLS-SEM for empirical analysis. The results showed that both the technological factors’ relative advantage and technology readiness have a significant positive relationship with the use of e-commerce. However, environmental factors, i.e., competitive pressure, have an insignificant effect on e-commerce usage. Nevertheless, the government support has a significant positive effect on e-commerce usage in SMEs. Overall, e-commerce adoption depicts a positive association with firm performance.

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“…Coherently, this may affect SMEs in their competitiveness and eventual survival of these countries. While focusing on these factors may be useful for comparing SMEs in developing and developed countries, the reliance of SMEs on e-commerce in developing countries differs significantly from that of developed countries, and the results cannot be generalised (Govinnage & Sachitra, 2019).…”

Section: The Relationship Between the Frequency Of Technology Use And...mentioning

confidence: 99%

The Relationship between the Frequency of Technology Use and Electronic Commerce Adoption among Small and Medium-Sized Enterprises in Kuwait

Isa¹,

Alenezi²

2022

AJBA

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Manuscript type: Research paper Research aims: This study aims to investigate the determinants of SMEs’ e-commerce adoption as well as technological, organisational, and environmental characteristics in Kuwait. Moreover, it aims to study the effect of the frequency of technology use as a moderator in SMEs’ e-commerce adoption. Design/Methodology/Approach: A questionnaire-based survey was conducted among 259 SMEs. Research findings: The results demonstrate a positive relationship between relative advantage, competitive pressure, and e-commerce adoption. Analysis of the level of technology use as a moderator reveals a significant difference in terms of the impact of compatibility, complexity, and supplier or customer pressure on e-commerce adoption. Theoretical contribution/originality: This study may be the first to assess the moderating role of the frequency of technology use in the context of SMEs’ e-commerce adoption. Research limitation/implications: The paper contributes to e-commerce adoption research by highlighting the main influencing factors, identifying several important interactions based on the frequency of technology use, and recognising many practical implications for SME managers. Keywords: E-commerce adoption, Frequency of technology use, Kuwait, SMEs, TOE JEL Classification: M10, M15, M31

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Factors Affecting E-commerce Adoption of Small and Medium Enterprises in Sri Lanka: Evidence from Retail Sector

Cited by 13 publications

References 8 publications

Covid-19 Impact on E-Commerce Usage: An Empirical Evidence From Malaysian Healthcare Industry

Covid-19 Impact on E-Commerce Usage: An Empirical Evidence From Malaysian Healthcare Industry

Environmental and technological factor diffusion with innovation and firm performance: Empirical evidence from manufacturing SMEs

The Relationship between the Frequency of Technology Use and Electronic Commerce Adoption among Small and Medium-Sized Enterprises in Kuwait

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