Facilitating Organisational Learning Through Causal Mapping Techniques in IS/IT Project Risk Management

Knowledge management in software engineering: A systematic review of studied concepts, findings and research methods used

“…(1) What are the major knowledge management concepts that have been investigated in software engineering? (2) What are the major findings on knowledge management in software engineering? (3) What research methods have been used within the area so far?…”

“…Tacit is necessary to change practice, explicit is necessary to create an organizational memory [6] A techno-centric approach to SPI may impose unnatural work practices on an organization and fails to take account of how process improvements might occur spontaneously within a community of practice [106] The iterative approach of Unified Process ensures large effects in terms of learning, but Unified Process also improves on communication and work distribution in the company [49] It is possible to define and implement software process in a beneficial and cost-efficient manner in small software organizations. Special considerations must be given to their specific business goals, models, characteristics, and resource limitations [116] Managing knowledge through formal routines Formal routines must be supplemented by collaborative, social processes to promote effective dissemination and organizational learning [25] Mapping of knowledge flows Knowledge mapping can successfully help an organization to select relevant focus areas for planning future improvement initiatives [52] Casual maps for risk modeling contributes to organizational learning [2] Process for conducting project reviews to extract knowledge Creating a suitable environment for reflection, dialogue, criticism, and interaction is salient to the conducting of a postmortem [30] The organizational level can only benefit from the learning of project teams if the knowledge and reasoning behind the process improvements is converted into such an explicit format that it can be utilized for learning in organizational level also [99] Implications of social interaction on knowledge sharing…”

“…Disagreements were discussed until a consensus was reached on the classification. (2) We also wanted to examine the scientific rigour of the studies. Here we settled on a simpler classification.…”

ONTOLOGICAL MODELLING TO SUPPORT THE PLANNING OF IS DEVELOPMENT PROCESSES - A Position Paper

“…This new research direction has grown out of previous work by the authors and their colleagues which investigated ways of improving the management of risk in IT developmentssee Al-Shehab (2007), Al-Shehab et al (2005, . This work used cognitive causal maps (CCMs) to diagnose the causes of IT project failure.…”

Holistic evaluation of knowledge management practices in large Indian software organisations

“…For the survival of software companies, it is essential to continuously improve the services they offer (Hansen and Kautz, 2004) for which knowledge sharing capability is critical. Al-Shehab et al (2005) pointed out on how the IT organisations analysed past projects even if it had been a failure, and recorded it, and later it became a significant part in their risk management process. IT organisations that have adopted agile software development engage in sharing of knowledge and experiences during the development process itself from professionals or agile coaches (Pavlič and Heričko, 2018).…”