“…PLS-SEM is a structural equation modeling technique based on variance (Hair et al, 2012); it is a useful tool for theorizing in management research in general (Hair et al, 2018). The use of PLS-SEM in the present study is supported by the research objectives, the non-normal distribution of some indicators and the sample size (Hair et al, 2012(Hair et al, , 2014Blasco-Lopez et al, 2019;Chien and Chi, 2019). In addition, using this nonparametric method technique is very appropriate, first, because it allows us to simultaneously analyze all the inter-variable relationships, including measurement and structural components, in a conceptual model (Henseler et al, 2016) and, second, it is highly suitable for MGAs (Hair et al, 2014;Henseler et al, 2016;Sarstedt et al, 2011).…”