Extending BPMN for Business Activity Monitoring

Friedenstab, Jan-Philipp; Janiesch, Christian; Matzner, Martin; Müller, Oliver

doi:10.1109/hicss.2012.276

Cited by 49 publications

(32 citation statements)

References 14 publications

(17 reference statements)

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“…With a level of expressiveness similar to VISUAL PPINOT, Friedenstab et al (2012) have proposed a graphical notation for BAM. When compared to it, VISUAL PPINOT presents some improvements such as the definition of PPIs related to data, the explicit and visual representation of connectors to the BPMN elements, the set of principles for obtaining cognitively effective visual notations taken into account in its development, and the supporting tool and subsequent validation of our proposal.…”

Section: Ppi Definition Approachesmentioning

confidence: 99%

“…Finally, from an academic perspective, a number of research proposals for the definition of PPIs have been presented (Castellanos et al 2005;Popova and Sharpanskykh 2010;Saldivar et al 2016;Pedrinaci et al 2008;Wetzstein et al 2008;Momm et al 2007;Costello and Molloy 2009;González et al 2009;Friedenstab et al 2012;Delgado et al 2014), but all of them fall short both of expressiveness to define most PPIs that can be found in real scenarios, and of visually representing the links between PPIs and business process models (see Sect. 9.1 for more details).…”

Section: Introductionmentioning

confidence: 99%

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Visual ppinot: A Graphical Notation for Process Performance Indicators

et al. 2017

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Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information for decision making. It is common practice today that business processes and PPIs are usually modelled separately using graphical notations for the former and natural language for the latter. This approach makes PPI definitions simple to read and write, but it hinders maintenance consistency between business processes and PPIs. It also requires their manual translation into lower-level implementation languages for their operationalisation, which is a time-consuming, error-prone task because of the ambiguities inherent to natural language definitions. In this article, VISUAL PPINOT, a graphical notation for defining PPIs together with business process models, is presented. Its underlying formal metamodel allows the automated processing of PPIs. Furthermore, it improves current state-of-the-art proposals in terms of expressiveness and in terms of providing an explicit visualisation of the link between PPIs and business processes, which avoids inconsistencies and promotes their co-evolution. The reference implementation, developed as a complete tool suite, has allowed its validation in a multiple-case study, in which five dimensions of VISUAL PPINOT were studied: expressiveness, precision, automation, understandability, and traceability.

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Section: Ppi Definition Approachesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Visual ppinot: A Graphical Notation for Process Performance Indicators

et al. 2017

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“…Goal modeling techniques [29] help to identify the relevant objectives. Business activity monitoring techniques allow measuring the process performance according to the specified goals and to identify significant changes in performance [30]. Context model techniques [31] help to identify relevant context factors and to represent their impact on process design.…”

Section: Related Workmentioning

confidence: 99%

Value-Based and Context-Aware Selection of Software-Service Bundles: A Capability Based Method

Grabis

Sandkuhl

2017

CSIMQ

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Abstract. In many application areas, vendors offer to their clients combinations of software products and services, which can be considered as software-service bundles. The clients select a combination of software product and associated service best suited to their individual requirements and circumstances. The bundle usually has to be configured by the vendor to fit the specific situation of the client. When circumstances change, the software-service bundle or its configuration need adaptation. The article proposes a method helping clients to select the most appropriate combination or configuration. The method is based on information sharing between the vendor and client and also supports the continuous improvement of the solution in response to changing circumstances. The method applies principles and techniques of the Capability Driven Development to specify performance objectives and contextual factors affecting delivery of a software-service bundle. Application of the method is shown using an illustrative case of a data processing service from utility industries.

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“…Another alternative found in literature is the extension of a process modelling language like BPMN or the Business Process Execution Language (BPEL) and extend them to include certain concepts, such as BAM [2] or Wireless Sensor Networks (WSN) [17], but besides the need to adapt or develop an appropriate process engine to be able to execute the process, the process models itself become more complex and harder to understand.…”

Section: State Of the Artmentioning

confidence: 99%

“…These KPIs are monitored in order to find errors and deviations from the original planning, so that the company can react effectively and dynamically on the market. One approach to monitor KPIs is Business Activity Monitoring (BAM), which focuses on monitoring and control of business processes and activities in real-time [1] [2].…”

Section: Introductionmentioning

confidence: 99%

Monitoring and Control Framework for Business Processes in Ubiquitous Environments

Fisseler

Kemény

Reiners

2016

2016 Intl IEEE Conferences on Ubiquitous Intelligence &Amp; Computing, Advanced and Trusted Computing, Scalable Computing and C

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Abstract-Business processes in production and logistics need to be monitored in order to comply with official regulations, to schedule and plan the production or transport route, to ensure quality and find errors, but also to optimize the process itself. Often this monitoring needs to be done in real-time, e.g. to be able to see a potential error and take corrective actions in time. To monitor only traditional Key Performance Indicators might not be sufficient though as automatization in production and logistic environments advances, the number of sensors and actuators increase and make the systems more ubiquitous but also more complex and the focus of costumers moves from pricing and quality to environmental aspects. This paper presents an architecture of a process-oriented monitoring and control framework which uses visual process models to cope with the complexity of these systems and combines it with sensors and actuators. This way, processes and process steps can be monitored in detail by enriching sensor data with process information to enable detailed analysis, such as energy consumption in production or the maintenance of a cool chain in logistics. The architecture will be explained with the help of a realistic scenario from the food-supply-chain domain.

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Extending BPMN for Business Activity Monitoring

Cited by 49 publications

References 14 publications

Visual ppinot: A Graphical Notation for Process Performance Indicators

Visual ppinot: A Graphical Notation for Process Performance Indicators

Value-Based and Context-Aware Selection of Software-Service Bundles: A Capability Based Method

Monitoring and Control Framework for Business Processes in Ubiquitous Environments

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