“…Research shows that EA is an instrument that can be used to reduce system complexity (Lankhorst, 2013;Lumor, Chew, & Gill, 2016); achieve business-IT alignment (Bricknall, Darrell, & Nilsson, 2006;Pereira & Sousa, 2005); improve system integration (Boh & Yellin, 2007;Venkatesh, Bala, Venkatraman, & Bates, 2007); enhance IT management and strategic competitiveness (Kappelman, 2010); and assist stakeholders to visualise design (Cardwell, 2008). These benefits illustrate the value and growing relevance of EA to organisations.…”