“…Social presence, social navigation, and social connectedness are important factors in explaining social interaction in online learning environments (Laffey, Lin, & Lin, 2006). This finding is consistent with previous studies that find positive relationships between social interaction and learning satisfaction in online learning environments (Picciano, 2002;Rovai & Barnum, 2003;Yang, Tsai, Kim, Cho, & Laffey, 2006). Failure to achieve a sense of community and feelings of isolation negatively affect acceptance of online classes and student satisfaction (Vonderwell, 2003).…”