Exploring the linkages between managerial leadership, communication and teamwork in successful event delivery

Abstract

Recent growth of events has triggered research into the determinants of successful event delivery. Communication is one of the determinants, and the importance of managerial leadership in enabling communication across an event's team is recognised. Empirical research on the attributes of event managers that make them good leaders from the perspective of an event's team is however limited. Through in-depth, semistructured interviews with employees of an established events company in the UK, this study explores the role of managerial leadership in the success of an event, referring in particular to the enablers and inhibitors of effective communication. The study finds that leadership capacity of managers correlates with their personal and inter-personal competencies. On a personal level, poor motivational and interaction skills reduce the event's team performance. On an inter-personal level, insufficient recognition of the efforts applied by individual team members as well as the entire team serves as an inhibitor.

The COVID-19 pandemic and organisational commitment of senior hotel managers

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Inconsistent organizational images of luxury hotels: Exploring employees' perceptions and dealing strategies

“…Purposive sampling is used to identify and select participants whose features fit the scope of an investigation (Ritchie & Lewis, 2003) and each participant is expected to provide unique and rich information of value to the study (Etikan, 2016). It is intended for projects where the limited population and restricted access to the study's informants pose a challenge (Giudici & Filimonau, 2019). Since the aim of our study was to understand the topic through multiple sample groups' perspectives (employees, managers, experts) and line of operations (front and backline), and we faced immense challenges in terms of contacting and getting access to the study's participants, purposive sampling seemed to be the appropriate choice.…”

Influence of Communication and Motivation to Team Innovation

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