Exploring the drivers of Gen Z tourists’ buycott behaviour: a lifestyle politics perspective

Seyfi, Siamak; Sharifi-Tehrani, Mohammad; Hall, C. Michael; Vo‐Thanh, Tan

doi:10.1080/09669582.2023.2166517

Cited by 18 publications

(7 citation statements)

References 85 publications

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“…Sustainability and environmental consciousness are increasingly significant factors influencing Gen Z's travel choices. This generation is deeply concerned about climate change and environmental sustainability (Seyfi et al, 2023). They seek out travel agencies and tour operators that demonstrate a commitment to responsible and sustainable tourism practices.…”

Section: Literature Reviewmentioning

confidence: 99%

Factors Influencing the Selection of Travel Agencies and Tour Operators by Generation Z Travelers in China

Pavlović,

Panić,

Glamuzina

et al. 2023

Proceedings of the International Scientific Conference - Sitcon 2023

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The abstract explores Generation Z's preferences in selecting travel agencies and tour operators for their travel needs. This demographic, which consists of the first digital generation, significantly values technology and online presence. This study delves into the factors influencing Generation Z's choice, such as personalization, price, sustainability, authenticity, convenience, reputation, and social media impact. Encompassing 26% of the global population, Generation Z places high importance on work-life balance and life happiness. They rely on social media for product discovery (97%), communicating through smart phones, and consuming digital content extensively. The paper focuses on discerning how these preferences impact their choice of travel services, given their unique characteristics. The study employs quantitative data collection through questionnaires, involving descriptive statistics and mathematicalstatistical methods for analysis. The results contribute to understanding the nuanced factors affecting Generation Z's choices, culminating in a conclusion that highlights the most influential determinants and their implications for the travel industry. As the first fully digital generation, Generation Z's distinctive preferences are poised to reshape the landscape of travel agency and tour operator services.

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Section: Literature Reviewmentioning

confidence: 99%

Factors Influencing the Selection of Travel Agencies and Tour Operators by Generation Z Travelers in China

Pavlović,

Panić,

Glamuzina

et al. 2023

Proceedings of the International Scientific Conference - Sitcon 2023

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show abstract

“…However, more and more people are beginning to realize that unreflective accumulation and use of material goods does not bring long-term happiness. In addition, people, especially young people, are becoming increasingly aware of the negative impact of mass production and overconsumption on the environment, leading them to make more sustainable choices (Seyfi et al, 2023a;Seyfi et al, 2023b;Tarapata 2020).…”

Section: Introductionmentioning

confidence: 99%

Untitled

2024

SPSUTOM

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A significant source of information regarding product quality for a company is the complaints lodged by customers. The analysis of complaints can provide the company with valuable insights. Therefore, the objective of this study is to analyze complaints from a one-month period within a company manufacturing baby strollers. The analysis of complaints was conducted to identify areas within the studied company where discrepancies occur, enabling appropriate corrective actions to be implemented. Design/methodology/approach: The Pareto chart was utilized to conduct the analysis of complaints, illustrating the group of most significant issues. To delve into the root cause of the problem, a task force team employed the 5 Whys method. In the article, based on conducted literature reviews, a theoretical description of quality management tools and methods such as the Pareto chart, the 5 Whys method, Kaizen philosophy, teamwork, and additionally, information regarding product quality and safety can be found. Findings: During the course of our work, the source of failures within the company was identified. The major issue turned out to be haste, affecting both the production staff and an external company collaborating with the enterprise. As part of the corrective actions, a motivational system was implemented for employees, and piecework norms were established within the company. Additionally, an innovative solution was applied in the examined enterprise through the design and creation of pattern books for inter-process control within the company and final inspection at the crossbar flat supplier. The proposed problem-solving methods within the enterprise can be applicable for future endeavors.Research limitations/implications: The study was conducted over a short period of time due to the urgent need to address existing issues within the company. It can be inferred that if a longer time frame were taken into account, it would be possible to identify additional causes of discrepancies. Originality/value: The obtained results can serve as a valuable source of information for other companies manufacturing baby strollers, which are seeking solutions to their own issues.

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“…Numerous studies have confirmed the validity of using generational analysis to study travel and tourist behaviour [1][2][3][4][5][6][7]. Particular attention has been paid to the Baby Boomer generation, which shaped the trajectory of mass tourism development in the second half of the 20th century and currently constitutes the still significant senior tourism market [8,9].…”

Section: Introductionmentioning

confidence: 99%

Gen Z’s Attitude towards Green Image Destinations, Green Tourism and Behavioural Intention Regarding Green Holiday Destination Choice: A Study in Poland and India

2023

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Using PLS-SEM, this article proposes and verifies a model among Gen Z that captures the relationship between attitudes towards the environmental ecosystem and green tourism, personal and social norms regarding pro-environmental behaviour, perceived behavioural control, perceived green image of destinations (PGID), behavioural intentions regarding green holiday destinations (GHD), and willingness to pay (WTP) more for visiting them. The paper also verifies whether intercultural differences exist in the relationships between these variables. The most important results indicate that (1) for Gen Z, the perceived green image of destinations has the strongest impact on intention to travel to green holiday destinations; (2) the proposed variables explain the willingness to visit green holiday destinations to a much greater extent than the WTP a higher price for such trips. This study contributes to the literature concerning generational changes in tourism, pro-environmental (transition) planning, and the growing green economy and marketing.

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Exploring the drivers of Gen Z tourists’ buycott behaviour: a lifestyle politics perspective

Cited by 18 publications

References 85 publications

Factors Influencing the Selection of Travel Agencies and Tour Operators by Generation Z Travelers in China

Factors Influencing the Selection of Travel Agencies and Tour Operators by Generation Z Travelers in China

Untitled

Gen Z’s Attitude towards Green Image Destinations, Green Tourism and Behavioural Intention Regarding Green Holiday Destination Choice: A Study in Poland and India

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