Exploring the Drivers of Corporate Reputation: A Study of Italian Securities Analysts

Gabbioneta, Claudia; Ravasi, Davide; Mazzola, Pietro

doi:10.1057/palgrave.crr.1550048

Cited by 79 publications

(56 citation statements)

References 66 publications

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“…As information intermediaries, analysts can be seen as "surrogate investors" and contribute significantly to the functioning of the market (Kuperman, 2003). According to Gabbioneta et al (2007), they represent an important stakeholder in the firm's external environment as they "provide investors with information through their comments, recommendations and interpretations of corporate plans and forecasts tend to affect financial market valuations" (p.…”

Section: Audiencesmentioning

confidence: 99%

Impression Management and Organizational Audiences: The Fiat Group Case

2013

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In this paper we investigate whether, and how, corporate management strategically uses disclosure to manage the perceptions of different organizational audiences. In particular, we examine the interactions between the FIAT Group and three of its key organizational audiences-the local press, the international press and the financial analysts, which are characterized by different levels of salience for the company. We focus on both how management reacts to the optimism level existing within each audience and how the narrative disclosure tone adopted by FIAT influences the ex-post optimism in the local and international press or in the financial analyst community. We investigate the disclosure of the FIAT Group over a six-year period (2004)(2005)(2006)(2007)(2008)(2009), during which 70 price-sensitive press releases were published. On the basis of 1,887 (331) news articles published in Italian (international) newspapers and 411 analyst reports, we report evidence of different strategic patterns in the interaction processes between FIAT and its audiences. Our findings also indicate some differences in the way FIAT is affected by, and in turn, affects the sentiment of each audience, thus highlighting that the salience of the stakeholder is an important driver of the adoption of impression management techniques. Taken together, our findings point to issues related to setting the "tone at the top" and potential ethical matters.

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Section: Audiencesmentioning

confidence: 99%

Impression Management and Organizational Audiences: The Fiat Group Case

2013

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“…• Measurement of reputational factors and effects (Capuano, 2010;Watson, 2010;Gabbioneta et al, 2007;Caruana, 2001;Caruana and Chircop, 2001); • Relationships that exist between reputation and economic-financial performances (de Quevedo Puente et al, 2007;Brammer and Pavelin, 2006;de la Fuente and de Quevedo Puente, 2003) • Social reporting tools analysis in order to ascertain their suitability to represent commitment in social and environmental field (Khan, 2010;Viganò and Nicolai, 2009;Armitage and Marston, 2008;Coupland, 2006;Hasseldine et al, 2005;Fombrun et al, 2000).…”

Section: Sustainability Reporting and Corporate Reputation: An Additimentioning

confidence: 99%

Sustainability Reporting as a Tool to Improve Transparency towards Stakeholders. Exploring Reporting Practices in the Imaging Industry

Pulejo¹,

Naciti²,

Rappazzo³

2017

American Journal of Applied Sciences

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Abstract:The complexity that characterizes the international competitive system has enhanced the call for transparent reporting and the dissemination of information concerning social and environmental impact being implemented by firm. Recently, Life Cycle Assessment (LCA) methodology was developed in order to respond to the specific needs to measure the environmental impact of firm's products and processes in terms of resources consumption and pollution along their entire life cycle. This study can contribute to strengthening of the understanding, to promote discussion on the current state of the art of sustainability reports and to verify the development of the tools of corporate sustainability management to assess the environmental and social impact, in particular in the imaging industry. The paper proceeds as follows. First, it examines the literature on the sustainability reporting, corporate reputation as an intangible asset. Second, after the literature review it provides a descriptive and critical knowledge linking LCA, corporate reputation and sustainability reporting. Finally, the attention will be focused on the analysis of Canon, Epson, Nikon and Sony's sustainability reports in order to better understand if sustainability reporting tools based on LCA approach are useful to improve transparency towards stakeholders and if these tools are suitable to generate value and improve corporate reputation. Conclusions and implications for further research will end the paper.

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“…Investors and creditors, on the other hand, translate good financial performance to indicate a company's healthy and well-managed standing and that a company is able to achieve positive future results (Gabbioneta et al, 2007). Internal stakeholders, managers and employees, have access to internal information and can analyze the cause and effects of financial results for future modifications.…”

Section: Financial Performancementioning

confidence: 99%

“…These studies have shown that reputation assessments are associated with numerous important attributes, such as the quality of a firm's products (Podolny, 1993), financial performance (Gabbioneta, Ravasi, & Mazzola, 2007), social responsibility (Schwaiger, 2004), esteem (Hall, 1992), and trust (Walsh, Mitchell, Jackson, & Beatty, 2009), among other factors. While strategy and marketing scholars emphasized the factors determining corporate reputation and its heterogeneity among corporate audiences and stakeholders (Fombrun & Shanley, 1990;Hall, 1993), sociologists and psychologists concentrated on the mechanisms through which corporate reputation is formed (Bromley, 2001;Staw & Epstein, 2000).…”

Section: Literature Review Corporate Reputationmentioning

confidence: 99%

“…One area of particular scholarly focus is the antecedents (determinants) of corporate reputation. Research studies report a wide range of reputation antecedents, such as financial performance, product/service quality, employee quality, social responsibility (Fombrun, 1998;Lewis, 2001), customer satisfaction and trust (Walsh, Mitchell, Jackson, & Beatty, 2009), and financial disclosure and corporate governance (Gabbioneta, Ravasi, & Mazzola, 2007), which have been predominantly examined at the firm level. By contrast, the multi-level nature of reputation determinants has received limited attention, despite the multi-level nature of reputation influences or signals and the fact that some of the most meaningful reputation assessments are conducted by individuals, who use these assessments to make decisions about firm supportive behavior (Newburry, 2010).…”

Section: Introductionmentioning

confidence: 99%

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Essays on Corporate Reputation: Antecedents and Consequences

Soleimani¹

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Exploring the Drivers of Corporate Reputation: A Study of Italian Securities Analysts

Cited by 79 publications

References 66 publications

Impression Management and Organizational Audiences: The Fiat Group Case

Impression Management and Organizational Audiences: The Fiat Group Case

Sustainability Reporting as a Tool to Improve Transparency towards Stakeholders. Exploring Reporting Practices in the Imaging Industry

Essays on Corporate Reputation: Antecedents and Consequences

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