Exploring the boundaries and processes of digital platforms for knowledge work: A review of information systems research

Wagner, Gerit; Prester, Julian; Paré, Guy

doi:10.1016/j.jsis.2021.101694

Cited by 26 publications

(7 citation statements)

References 112 publications

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“…From the perspective of adaptive structuration theory, customer-linking capabilities are an essential driving force for online sellers, as they represent the sellers' analysis of their target buyers. This enables them to continuously create superior and specific value for the target buyers (Wagner et al, 2021;Ravula et al, 2020). Accordingly, the interaction between online sellers and buyers could lead to many excellent ideas that aid in designing and implementing innovative strategic agility, whereby online sellers match buyers' changing requirements.…”

Section: Introductionmentioning

confidence: 99%

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Increasing the organizational performance of online sellers: the powerful back-end management systems

Chen

2023

BPMJ

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PurposeThis study examines how customer-linking capabilities, the flexibility of back-end management systems, strategic agility and the perceived absorptive capacity of e-commerce influence the organizational performance of online sellers.Design/methodology/approachA performance model based on the adaptive structuration theory was employed to test the hypotheses using structural equation modeling (SEM) on a dataset of 325 samples with acceptable responses.FindingsThe results reveal that the customer-linking capability and flexibility of back-end management systems, strategic agility and assimilation of e-commerce activity significantly influence organizational performance in a virtual environment.Originality/valueThe agility of online sellers is becoming increasingly important, and from the perspective of adaptive structuration theory, back-end management systems have been built to manage buyer orders for online sellers.

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Section: Introductionmentioning

confidence: 99%

“…From the perspective of adaptive structuration theory, customer-linking capabilities are an essential driving force for online sellers, as they represent the sellers’ analysis of their target buyers. This enables them to continuously create superior and specific value for the target buyers (Wagner et al. , 2021; Ravula et al.…”

Section: Introductionmentioning

confidence: 99%

Increasing the organizational performance of online sellers: the powerful back-end management systems

Chen

2023

BPMJ

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“…As the flow cost of centralized platforms continues to rise, the platform's control over flow has weakened to varying degrees (Loux et al, 2020 ; Wagner et al, 2021 ). On the one hand, the centralized e-commerce platform began to receive external flow through technical cooperation, investment and acquisition, and so on (Cui et al, 2017 ; Malacina et al, 2022 ); on the other hand, the platform's flow control has tightened further, causing more flow to be concentrated on head companies and clearing out mid- and long-tail merchants (Chiu and Wong, 2021 ; Gao et al, 2022 ).…”

Section: Introductionmentioning

confidence: 99%

A Study on the Influencing Factors of Consumers' Purchase Intention During Livestreaming e-Commerce: The Mediating Effect of Emotion

Zhou

Tong

2022

Front. Psychol.

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With the deep popularity of mobile Internet, the “eyeball economy” is more active than ever. Driven by powerful modern media, livestreaming, as a new form of attracting public attention to obtain economic benefits, is worth studying its influence path on consumers. Based on the technology acceptance model and the mediating effect of emotion, this study constructs the consumer influencing factor model of livestreaming e-commerce. The research model and related hypotheses are verified by SPSS and linear multiple regression models. The research found that emotional trust and perceived emotional value could be regarded as mediating variables to stimulate consumers' purchase intention in livestreaming e-commerce. They have a full mediating effect on product and atmosphere and a partial mediating effect on homogeneity and promotion, which identifies that online celebrity's homogeneity, and sales promotion could influence consumers' purchase intention through the partial mediating role of emotional trust and perceived emotional value, while product and atmosphere induced by emotional contagion could exert influence on consumers' purchase intention through the full mediating effect of emotional trust and perceived emotional value.

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“…The digitalization of the labour market is reflected in the reduction of bureaucratic entry barriers into international markets, and the decrease in migration activity from developing to developed regions and countries. The development of digital platforms for freelancers to access work remotely is due to income inequality, the standard of living, and the cost of living in different countries and regions [1][2]. Despite theoretical advances in understanding the process of value co-creation, there is still much to be done in understanding how salespeople can influence this process.…”

Section: Introductionmentioning

confidence: 99%

“…Digital platforms (digital knowledge platforms, freelancing exchanges) are suitable for finding on-demand work according to the outsourcing model and relate to microentrepreneurship in the field of intellectual labour. Digital platforms are based on the following principles: digitalization [42][43] (tracking all interactions for later analysis; offline transactions are eliminated), social networking (user relationships based on common node traits), contracting and knowledge work (flexible assessment of requirements and complexity; agreement, contracting and execution) [2], mutual trust [44][45]. Platforms coordinate work planning within project tasks and allow for arbitration when disputes arise [46].…”

Section: Introductionmentioning

confidence: 99%

An analysis of factors influencing the development of self-employment digitalization based on fuzzy logic

2022

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Self-employment in the Russian Federation is a special tax regime; tax on personal income is a simplified form of entrepreneurship. The self-employed are often associated with freelancers. The exponential growth of information increases uncertainty, and the development of digitalization levels out uncertainty. This work analyses the factors influencing the digitalization development of self-employment as an integral indicator that can affect the sustainability of self-employment. The main method used is a topological method based on the polymerase chain reaction method, as well as the model based on fuzzy sets theory – Mamdani fuzzy inference algorithms. The data for the study were collected through a survey posted on Google Forms. The respondents were experts in the self-employment sector. Eight people participated in the survey (4 – self-employed; 4 – university professors). The self-employed comprised the following areas: developer – 1; service worker – 1; online marketer – 1; musician, event host – 1. Further calculations were performed in Mathlab. According to the study results, the level of factors in the development of self-employed digitalization is 0.502, which corresponds to the third interval of the five-level classifier and has growth potential.

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Exploring the boundaries and processes of digital platforms for knowledge work: A review of information systems research

Cited by 26 publications

References 112 publications

Increasing the organizational performance of online sellers: the powerful back-end management systems

Increasing the organizational performance of online sellers: the powerful back-end management systems

A Study on the Influencing Factors of Consumers' Purchase Intention During Livestreaming e-Commerce: The Mediating Effect of Emotion

An analysis of factors influencing the development of self-employment digitalization based on fuzzy logic

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