Exploring temporal changes in obligated and delivered inducements: a dynamic systems perspective

Abstract

To what extent do perceptions of psychological contract breach and fulfillment fluctuate over time: Exploring temporal changes in obligated and delivered inducements.

To Jugaad or Not? How Mumbai’s Gig Workers Thrive Against Psychological Contract Discrepancies

“…As the PC evaluation is a dynamic process, an employee may perceive their contract end states to oscillate between the under–over fulfilment continuum. Unless there is a jolt disruptive enough to question any discrepancies between the obligated and delivered inducements, an equilibrium state is usually maintained within this continuum (Yang et al, 2020). Though when it comes to choosing between delivered and obligated inducements, employees tend to attach stronger feelings (for instance, satisfaction at work or PC violations) towards delivered obligations (Montes & Irving, 2008).…”

“…Though when it comes to choosing between delivered and obligated inducements, employees tend to attach stronger feelings (for instance, satisfaction at work or PC violations) towards delivered obligations (Montes & Irving, 2008). This attribution results from the variations in delivered inducements being contingent on many internal and external factors and relatively harder to predict (Yang et al, 2020). The nature of obligations (implicit or explicit in its communication) may have a part in this within-person variation leaning closer to delivered inducements.…”

“…However, studies have been inconsistent in definitively predicting it (Robinson & Morrison, 2000). However, explicitness in the communication of inducements is more reliable for employees over a while as implicit inducements come with a higher level of uncertainty and are less concrete as the employee’s perceptions of the same may be more susceptible to fluctuations in time (Montes & Irving, 2008; Yang et al, 2020). Perceptions of past accounts of breaches and anticipated ones also play an integral role in analysing recent PC breaches experienced by the employee.…”

“…The PC and its perceptions as obligations met in capacities (of under or over fulfilled) tend to be dynamic. A PC evolves along the varying experiences employees accumulate concerning exchanges with their employers (Griep et al, 2018; Rousseau et al, 2018; Yang et al, 2020). These inducements, obligated from the employer to the employee, and their dynamicity are still a contested terrain despite the recent efforts at delineation (Yang et al, 2020).…”

“…A PC evolves along the varying experiences employees accumulate concerning exchanges with their employers (Griep et al, 2018; Rousseau et al, 2018; Yang et al, 2020). These inducements, obligated from the employer to the employee, and their dynamicity are still a contested terrain despite the recent efforts at delineation (Yang et al, 2020). Though researchers (Zhao et al, 2007) had explored the breach and violations associated with the PC and the resultant outcomes of counterproductive work behaviours and its impact on organisational citizenship behaviour, the temporality of how it all (breaches and violations of PC) unfolds is mostly not yet manifested.…”