“…Rapid growth has attracted large industry players to this market and has created intense market competition (Greenwell et al, 2015;Hall & Ryan, 2013;Oh & Lee, 2015;Nelson, 2013;Reese, 2015). Traditional martial arts firms struggle to understand customer needs and to adapt to new market conditions due to a lack of historical interest determining and meeting customer needs, limited research identifying customer purchase motivation, and an absence of tools to measure and identify market demand (Kim, Zhang, Jackson et al, 2013;Wasik, 2014;Zeng et al, 2015). Their struggle has resulted in a 41% decrease in martial arts schools in the United States, from 14,500 in 2007 to 8,533 in 20158,533 in (InfoUSA, 2015.…”