Exploring elderly users’ MSNS intermittent discontinuance: A dual-mechanism model

Cao, Yuanyuan; Long, Quan; Hu, Baishi; Li, Jun; Qin, Xinghong

doi:10.1016/j.tele.2021.101629

Cited by 10 publications

(5 citation statements)

References 73 publications

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“…Extant research has examined the antecedents of SNS fatigue. Overload has been suggested to be the main causes for SNS fatigue (Ashiru et al, 2023;Cao and Sun, 2018;Cao et al, 2021;Lin et al, 2020;Zhang et al, 2016). For instance, some studies have applied the SSO framework to explain SNS fatigue as a consequence and have argued that the strains, such as perceived communication overload and information overload, determine SNS fatigue.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Zhang et al, 2016). The vast majority of studies have found that system feature overload is a serious problem in different SNS contexts, which can lead to user fatigue (Al-Jallad and Radwan, 2021; Cao et al, 2021;Lee et al, 2016;Tugtekin et al, 2020). Indeed, SNS service providers keep updating or developing new technological features to improve SNS services.…”

Section: Perceived Overload In Sns Usagementioning

confidence: 99%

“…Overload has been suggested to be the main causes for SNS fatigue (Ashiru et al. , 2023; Cao and Sun, 2018; Cao et al. , 2021; Lin et al.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…, 2016). The vast majority of studies have found that system feature overload is a serious problem in different SNS contexts, which can lead to user fatigue (Al-Jallad and Radwan, 2021; Cao et al. , 2021; Lee et al.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

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Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload

Zhang,

Li,

et al. 2024

INTR

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PurposeThe purpose of this study is to examine how the interplay of stressor (e.g. fear of missing out, FoMO) and strains (e.g. perceived social overload, communication overload, information overload and system feature overload) in social networking sites (SNS) use can contribute to users’ SNS fatigue from a configurational view.Design/methodology/approachData were collected among 363 SNS users in China via an online survey, and fuzzy-set qualitative comparative analysis (fsQCA) was applied in this study to scrutinize the different combinations of FoMO and overload that contribute to the same outcome of SNS fatigue.FindingsSix combinations of casual conditions were identified to underlie SNS fatigue. The results showed that FoMO, perceived information overload and system feature overload are the core conditions that contribute to SNS fatigue when combined with other types of overloads.Originality/valueThe current work supplements the research findings on SNS fatigue by identifying the configurations contributing to SNS fatigue from the joint effects of stressor (FoMO) and strain (perceived social overload, communication overload, information overload and system feature overload) and by providing explanations for SNS fatigue from the configurational perspective.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Perceived Overload In Sns Usagementioning

confidence: 99%

“…Overload has been suggested to be the main causes for SNS fatigue (Ashiru et al. , 2023; Cao and Sun, 2018; Cao et al. , 2021; Lin et al.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Theoretical Backgroundmentioning

confidence: 99%

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Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload

Zhang,

Li,

et al. 2024

INTR

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“…Hence, most current research investigated the factors affecting middle-aged and elderly people's intentions to use traditional social media, such as perceived ease of use (Cao et al, 2022;Liu et al, 2020b), maintaining contact between family and friends (Newman et al, 2019), support (Vaziri et al, 2019;Khoo and Yang, 2020), social interaction (Vaziri et al, 2019;Teater et al, 2021) and information appeal (Wang et al, 2022). On the other hand, perceived meaningfulness, privacy (Newman et al, 2019;Esmaeilzadeh, 2020) and information fatigue (Cao et al, 2021) prevent older adults from using social media.…”

Section: 3mentioning

confidence: 99%

Helping middle-aged and elderly short-video creators attract followers: a mixed-methods study on Douyin users

Wang

Yan

Huang

et al. 2023

ITP

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PurposeDrawing on information foraging theory and the SERVQUAL model, this study built a research model to investigate the roles of middle-aged and elderly short-video creators' online attributes in attracting short-video viewers to be their followers.Design/methodology/approachTaking Douyin (a famous short-video platform in China) as an example, this study used a sequential triangulation mixed-methods approach (quantitative → qualitative) to examine the proposed model by investigating both creators and viewers.FindingsViewers who clicked the “like” button for the middle-aged and elderly creators' videos are more likely to follow the creators. Viewers will believe that middle-aged and elderly creators who received more likes are more popular. Thus, middle-aged and elderly creators with more likes usually have more followers. Viewers usually believe that middle-aged and elderly creators who more frequently publish professional and high-quality videos have invested more effort and who have official verification also have a high level of authority and are recognized by the platform. Thus, middle-aged and elderly creators with more professional videos and verification usually have more followers. Moreover, verification, the number of videos and the professionalism of videos can enhance the transformation of viewers who liked middle-aged and elderly creators' videos into their followers, and thus strengthen the positive relationship between the number of likes and the number of followers; however, the number of bio words will have an opposite effect.Practical implicationsThese findings have implications for platform managers, middle-aged and elderly creators and the brands aiming to develop a “silver economy” by attracting more followers.Originality/valueThis study researches short-video platforms by using a mixed-methods approach to develop an understanding of viewers' decision-making when following middle-aged and elderly creators based on information foraging theory and the SERVQUAL model from the perspectives of both short-video creators and viewers.

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Intrinsic need satisfaction, emotional attachment, and value co-creation behaviors of seniors in using modified mobile government

Guo

Chen

Wei

2023

Cities

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Exploring elderly users’ MSNS intermittent discontinuance: A dual-mechanism model

Cited by 10 publications

References 73 publications

Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload

Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload

Helping middle-aged and elderly short-video creators attract followers: a mixed-methods study on Douyin users

Intrinsic need satisfaction, emotional attachment, and value co-creation behaviors of seniors in using modified mobile government

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