Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload
Heng Zhang,
Hongxiu Li,
Chenglong Li
et al.
Abstract:PurposeThe purpose of this study is to examine how the interplay of stressor (e.g. fear of missing out, FoMO) and strains (e.g. perceived social overload, communication overload, information overload and system feature overload) in social networking sites (SNS) use can contribute to users’ SNS fatigue from a configurational view.Design/methodology/approachData were collected among 363 SNS users in China via an online survey, and fuzzy-set qualitative comparative analysis (fsQCA) was applied in this study to sc… Show more
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