Exploring Boundary Conditions of the Impact of Accessibility to Mobile Networks on Employees’ Perceptions of Presenteeism: from Both Individual and Social Perspectives

Yang, Jinbi; Yin, Chunxiao

doi:10.1007/s10796-019-09898-x

Cited by 5 publications

(8 citation statements)

References 56 publications

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“…One possible explanation is that the MICT presenteeism characteristic offers the possibility of being constantly present. Such constant availability has become employee habit or leads to inertia, which potentially make employees less conscious to their MICT use, even in the work context (Yang and Yin, 2020). Anecdotal evidence has consistently recognized that workplace culture is about connections rather than presence (Hocking, 2021).…”

Section: Key Findingsmentioning

confidence: 99%

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Yin

Wang

Liang

2022

ITP

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PurposePersonally owned mobile information and communication technologies (MICT) have been widely and routinely used for work purposes in the post-pandemic workplace. Drawing on adaptive structuration theory for individuals (ASTI), this study investigates the antecedents (i.e. characteristics of MICT) and outcomes (i.e. employee affective and cognitive well-being) of routine MICT use in the remote work context.Design/methodology/approachThe research model was empirically tested via a survey of 430 working professionals who use personal MICT for work purposes in the remote work context.FindingsResults show that the routine MICT use increases employee affective well-being (i.e. job satisfaction) and mitigates cognitive well-being (i.e. technology overload). The mediation effects of routine MICT use on the relationships between its characteristics (autonomy and timeliness) and employee well-being (i.e. job satisfaction and technology overload) were also found.Originality/valueExisting research on remote work has widely focused on employee productivity and performance, while attention has rarely been paid to the effects of the technology-driven “new normal” on employee well-being. Grounded in ASTI, this study identifies three MICT characteristics as sources of user adaptive structuration, which impact employees' routine MICT use behavior and further influence employee affective and cognitive well-being. This research can help understand employees' personal MICT use adaptive behavior and improve their well-being.

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Section: Key Findingsmentioning

confidence: 99%

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Yin

Wang

Liang

2022

ITP

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“…Despite numerous benefits of ICT usage, there are some negative issues for employees and indirectly for organizations (Morrison and Gomez, 2014;Majchrzak, et al, 2016;Yang and Yin, 2020;Kloker, 2020). Research suggests that ICT usage affects the well-being and work motivation, leading to reduced performance and increased stress (Tarafdar, et al, 2010).…”

Section: Icts and Employeesmentioning

confidence: 99%

How does technostress during a pandemic affect employee attrition in IT/ITeS industries? Insights from India

Batta

Kar²

2023

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Many organizations utilize information and communication technologies (ICTs) to maximize the efficiency and effectiveness of their employees in order to achieve best possible resource utilization. With many salient positive outcomes and benefits for organizations, the use of ICTs also imposes a risk of increased stress for employees, referred to as ‘technostress’. This study tests a model to identify the relationship between technostress and employee attrition in information technology (IT) companies in India during a pandemic which in turn escalated dependencies on ICTs, creating stress among employees. Multiple constructs have been utilized using the ‘person-environment fit’ model for this study. Primary data collection with stratified sampling was administered on a multinational IT firm. Statistical tests were performed and inferential model was developed. The findings support the model, providing insights into the role, significance, and ranking of six constructs in employee attrition. The outcome clearly suggests the presence of technostress due to ICTs and its effects on employee attrition during a pandemic.

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“…Prior studies have found that permeability between employees' work and personal lives can have a negative impact, with blurred boundaries often associated with work-family conflict that is caused by work-to-family "spillover" (work-related tasks, behaviors or emotions that interfere with workers' family lives) (Boswell and Olson-Buchanan, 2007;Chesley, 2005;Derks and Bakker, 2014;Yang and Yin, 2020). Though a handful of studies indicate that work-to-family spillover can be positive and lead to work-to-family enrichment (largely because of the additional familial resources gained from work) (e.g.…”

Section: Work-life Boundaries and Work-to-family Spillovermentioning

confidence: 99%

“…Organizations, in particular, benefit from the near constant access they now have to their employees (Morandin et al, 2018;Ragsdale and Hoover, 2016). This arguably brings both benefits and unexpected consequences to workers (Ayyagari et al, 2011;Morandin et al, 2018;Yang and Yin, 2020). For example, technology use has been linked to increased flexibility, productivity and positive social connection for workers (Boswell and Olsen-Buchanan, 2007;Ragsdale and Hoover, 2016).…”

Section: Introductionmentioning

confidence: 99%

“…Additionally, technology has opened the door for many forms of unique types of work arrangements (i.e. telecommuting, flextime, remote work) (Hunter et al, 2019;Kreiner et al, 2009;Yang and Yin, 2020). However, ubiquitous access to employees can result in blurred lines between work and non-work domains, often leaving workers to struggle between balancing their work and personal lives (Hertlein, 2012;Morandin et al, 2018;Ragsdale and Hoover, 2016).…”

Section: Introductionmentioning

confidence: 99%

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Work-related technoference at home and feelings of work spillover, overload, life satisfaction and job satisfaction

McDaniel

O’Connor

Drouin³

2021

IJWHM

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PurposeThe purpose of this study is to examine whether work-related technology use outside of work and around family members could produce technoference or phubbing, where time spent with family members is interrupted by or intruded upon by technology use. The authors also examined its impact on work-to-family spillover, feelings of overload, life satisfaction and job satisfaction for workers.Design/methodology/approachVia an online survey, the authors assessed the frequency of technoference due to work, work-to-family spillover, feelings of overload, life satisfaction and job satisfaction. The authors’ analytic sample included US parents (95 fathers and 88 mothers) who worked for pay and experienced technoference in their relationships, which was at least sometimes due to work.FindingsResults reveal possible impacts of technoference related to work on employee feelings of work-to-family spillover, greater feelings of overload, lower life satisfaction and lower job satisfaction.Research limitations/implicationsData are from a cross-sectional online survey, and results are correlational. Although the authors have theoretical/conceptual evidence for the impacts of technoference, it is possible that the direction of effects could be reversed or even bidirectional. Experimental/intervention work could further examine whether changes in technology use at home due to work improve employee well-being.Practical implicationsThe authors’ findings suggest that organizational policies which promote healthy boundaries and work-life balance are likely fundamental to employee well-being and that employers should be mindful of employees' work-related technology use at home.Originality/valueThis study examines technoference and phubbing due to work while at home, as opposed to focusing on the at-work context.

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Exploring Boundary Conditions of the Impact of Accessibility to Mobile Networks on Employees’ Perceptions of Presenteeism: from Both Individual and Social Perspectives

Cited by 5 publications

References 56 publications

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

How does technostress during a pandemic affect employee attrition in IT/ITeS industries? Insights from India

Work-related technoference at home and feelings of work spillover, overload, life satisfaction and job satisfaction

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