Exploring a design space for place-based presence

Hofte, G. Henri ter; Mulder, Ingrid; Grootveld, Marjan; Slagter, Robert

doi:10.1145/571878.571905

Cited by 2 publications

(1 citation statement)

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“…Information gathered from multiple context sources may also be used to adapt service behavior, e.g., providing recommendations about who to reach in a given situation or via which communication channel a person might be best reached (Ter Hofte et al, 2006). Sharing of social context information has the potential of supporting (dynamic) groups of people within social networks to more efficiently and effectively perform their activities (Ter Hofte et al, 2006). However, users' willingness to disclose their location is dependent on who can see their location, for what purpose and with what accuracy (Consolvo et al, 2005).…”

Section: Location Based and Context Aware Servicesmentioning

confidence: 99%

Consumer Value of Context Aware and Location Based Mobile Services

Vos

Haaker

Teerling

et al. 2009

International Journal of E-Services and Mobile Applications

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Context aware services have the ability to utilize information about the user’s context and adapt services to a user’s current situation and needs. In this article the authors consider users’ perceptions of the added value of location awareness and presence information in mobile services. The authors use an experimental design, where stimuli comprising specific bundles of mobile services were presented to groups of respondents. The stimuli showed increasing, manipulated, levels of context-awareness, including location of the user and location and availability of buddies as distinct levels. Their results indicate that simply adding context aware features to mobile services does not necessarily provide added value to users, rather the contrary. The potential added value of insight in buddies’ location and availability is offset by people’s reluctance to share location information with others. Although the average perceived value overall is rather low there exists a substantial minority that does appreciate the added context aware features. High scores on constructs like product involvement, social influence and self-expressiveness characterize this group. The results also show that context aware service bundles with utilitarian elements have a higher perceived value than bundles with hedonic elements. On the basis of the different results some guidelines for designing context aware mobile services are formulated.

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Section: Location Based and Context Aware Servicesmentioning

confidence: 99%