Explaining B2C e-commerce acceptance: An integrative model based on the framework by Gatignon and Robertson

Herrero, Ángel; Rodríguez, Ignacio Alfredo Rodríguez del Bosque

doi:10.1016/j.intcom.2007.11.005

Cited by 69 publications

(15 citation statements)

References 68 publications

(138 reference statements)

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“…This means that the BMT management personnel wished to use a system that is compatible to BMT's requirements and can be operated in any system. The findings of this study support those of Crespo and Rodrigues (2008), who indicated that compatibility has a positive significant connection with the usefulness perception to adopt e-commerce. Compatibility was not found to have any direct influence on ease of use perception.…”

Section: System Characteristicssupporting

confidence: 88%

“…An individual will tend to use a system if it fulfills job needs. A study conducted by Crespo and Rodrigues (2008) showed that the compatibility has positive and significant connection with the usefulness perception in using e-commerce. Hu, Clark, and Ma (2003) also reported that compatibility has the impact to the perceived ease of use in adopting the technology ( Figure 2).…”

Section: Compatibilitymentioning

confidence: 99%

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Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions

Ngadiman¹,

Pambudi²,

Wardani³

et al. 2014

ASS

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The goal of this study is to develop an accounting information system (AIS) that will positively influence the ease of use and usefulness perception to prepare financial statements according to the Sharia (Islamic law) financial system. It also identifies risks hampering the Baitul Maal wa Tamwil (BMT) in adopting AIS. The system used the technology acceptance model as a guideline. The sample consisted of 68 BMTs from the Indonesian regencies of Klaten, Boyolali, and Sleman. Data were collected with a questionnaire that used a 1-4 score Likert scale. Data were analyzed through partial least squares (PLS) that cover: outer model evaluation in the form of convergent validity, discriminant validity, and composite reliability testing. The test of the structural model was performed with R2. Hypothesis testing viewed the magnitude of the structural path coefficient. Intention was directly influenced by attitude, perceived usefulness, and perceived ease of use. The system quality, relevance, and compatibility were important determinants in the perception of usefulness and ease of use, whereas interface characteristics in the form of exploring power, screen design, and terminology were makers of ease of use. Performance risk, finance risk, and security risk were hampering factors for BMT in adopting the AIS. On the other hand, time risk and social risk were deemed unimportant by BMT.

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Section: System Characteristicssupporting

confidence: 88%

Section: Compatibilitymentioning

confidence: 99%

Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions

Ngadiman¹,

Pambudi²,

Wardani³

et al. 2014

ASS

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“…Perceived risk in this research is defined as an uncertainty combination plus seriousness of outcome involved. Since it is difficult to capture and measure its objective reality, perceived risk has been often defined as a relevant specific and situational parameter in different research fields (Yousafzai et al, 2003;Belanger & Carter, 2008;Teo & Liu, 2007;Crespo & Rodríguez, 2008). It could be defined as the possibility that the use of an innovation might not be safe (Gerrard & Cunningham, 2003).…”

Section: Perceived Risk and Usage Intentionmentioning

confidence: 99%

Regional Identity’s Role in Cambodian Microfinance Adoption: Pushing, Pulling and Mooring Factors

Sun¹,

Dedahanov²,

Shin³

et al. 2019

ASS

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By sampling usage intention factors of users in rural Cambodia, the study shows their effects on usage intention by integrating PPM and Reinforcement Sensitivity theories. Most of the behavioral factors are adopted from previous research. Perceived risk, reward sensitivity and knowledge prove to have significant effect on usage intention whereas regional identity does not. Regional identity proves to have moderating and negative effects on relationships between reward sensitivity, perceived risk, knowledge, and usage intention. The research results reinforce major roles for both government and microfinance institutions in considering and providing insights for future policy, management and investigations.

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“…Pavlou and Gefen [18] used TPB to identify drives of e-commerce adoption. Similarly, Herrero Crespo and Rodríguez Del Bosque Rodríguez [19] used TPB to examine factors that lead consumers to adopt B2C e-commerce. In addition, Merikivi and Mantymaki [20] used TPB to understand why people continue to use social virtual worlds.…”

Section: Theory Of Planned Behaviormentioning

confidence: 99%

“…Research shows that the pressure to bend to normative influence increases for actions performed in public, whereas this pressure decreases for actions done in private [30,31]. In recent years, a number of studies [19,32] were conducted to build and validate a model of IT acceptance around a subjective norm, a construct conceptually close to social norms. For example, these studies each presented a model of e-commerce adoption to identify the factors including subjective norm that can predict a buyer's attitude, and then purchase intention.…”

Section: Normative Social Influencementioning

confidence: 99%

Social and Personal Dimensions as Predictors of Sustainable Intention to Use Facebook in Korea: An Empirical Analysis

Hong

2018

Sustainability

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Abstract:The purpose of this research is to investigate the role of social and personal dimensions in predicting sustainable intention to use a social networking site (SNS). We propose and test an integrative SNS acceptance model based on the theory of planned behavior (TPB), the technology acceptance model (TAM), and the social influence theory. Included in the model are the attitudes toward the use of a SNS, the subjective norm, prevalence of information cascades, and the perceived behavioral control as antecedents of intention to use a SNS. An empirical analysis was conducted using data collected from a questionnaire survey with 228 college students in Korea, and it yielded the following findings. First, the two social dimensions, namely subjective norm and information cascade, were each found to have a significant positive relationship with behavioral intention to use a SNS. In particular, information cascades turned out to have a stronger impact than the remaining two antecedents to behavioral intention to use a SNS. Second, perceived usefulness and perceived ease of use were found to have a significant positive influence on the attitude toward SNS use.

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Explaining B2C e-commerce acceptance: An integrative model based on the framework by Gatignon and Robertson

Cited by 69 publications

References 68 publications

Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions

Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions

Regional Identity’s Role in Cambodian Microfinance Adoption: Pushing, Pulling and Mooring Factors

Social and Personal Dimensions as Predictors of Sustainable Intention to Use Facebook in Korea: An Empirical Analysis

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