Examining the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing: A mediational model

Reizer, Abira; Galperin, Bella L.; Chavan, Meena; Behl, Abhishek; Pereira, Vijay

doi:10.1016/j.jbusres.2022.03.037

Cited by 34 publications

(22 citation statements)

References 117 publications

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“…Wang et al, 2021). This led to a growing interest in understanding the opportunities and challenges of the adoption of new digital technologies and platforms for telecommuting (Reizer et al, 2022;Saura et al, 2022;Singh et al, 2022;Soga et al, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Telecommuting is a 'flexible' working agreement that allows managers and employees to work remotely (at a distant location) from their headquarters or production facilities through digital technology-related interfaces, such as online -phone and video conferencing, as well as voice messages and electronic mail among others (Reizer et al, 2022;Soga et al, 2022). In order to enable telecommuting, companies provide their employees with digital technologies and platforms (Song & Gao, 2020;Soga et al, 2022), such as software and specialized hardware.…”

Section: Literature Reviewmentioning

confidence: 99%

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Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Al-Madadha

Khasawneh

Haddid

et al. 2022

IJIKM

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Aim/Purpose: Currently, the world faces unprecedented challenges due to COVID-19, particularly concerning individuals’ health and livelihood and organizations and industrial performance. Indeed, the pandemic has caused rapid intensifying socio-economic effects. For instance, organizations are shifting from traditional working patterns toward telecommuting. By adopting remote working, organizations might mitigate the impact of COVID-19 on their workforce, explicitly concerning their safety, wellbeing, mobility, work-life balance, and self-efficiency. From this perceptive, this study examines the factors that influence employees’ behavioral intention to adopt telecommuting in the banking industry. Background: The study’s relevance stems from the fact that telecommuting and its benefits have been assumed rather than demonstrated in the banking sector. However, the pandemic has driven the implementation of remote working, thereby revealing possible advantages of working from home in the banking industry. The study investigated the effect of COVID-19 in driving organizations to shift from traditional working patterns toward telecommuting. Thereby, the study investigates the banking sector employees’ behavioral intention to adopt telecommuting. Methodology: The study employed a survey-based questionnaire, which entails gathering data from employees of twelve banks in Jordan, as the banking sector in Jordan was the first to transform from traditional working to telecommuting. The sample for this research was 675 respondents; convenience sampling was employed as a sampling technique. Subsequently, the data were analyzed with the partial least square structural equation modeling (PLS-SEM) to statistically test the research model. Contribution: Firstly, this study provides a deep examination and understanding of facilitators of telecommuting in a single comprehensive model. Secondly, the study pro-vides a deeper insight into the factors affecting behavioral intention towards telecommuting from the employees’ perspective in the banking sector. Finally, this study is the first to examine telecommuting in the emerging market of Jordan. Thereby, this study provides critical recommendations for managers to facilitate the implementation of telecommuting. Findings: Using the Technology Acceptance Model (TAM), this study highlights significant relationships between telecommuting systems, quality, organizational support, and the perceived usefulness and ease of use in telecommuting. Employees who perceive telecommuting systems to be easy and receive supervision and training for using these systems are likely to adopt this work scheme. The results present critical theoretical and managerial implications regarding employees’ behavioral intentions toward telecommuting. Recommendations for Practitioners: This study suggests the importance of work-life balance for employees when telecommuting. Working from home while managing household duties can create complications for employees, particularly parents. Therefore, flexibility in terms of working hours is needed to increase employees’ acceptance of telecommuting as they will have more control over their life. These increase employees’ perceived self-efficacy with telecommuting, which smooths the transition toward remote working in the future. In addition, training will allow employees to solve technical issues that can arise from using online systems. Recommendation for Researchers: This study focused on the context of the banking sector. The sensitivity of data and transactions in this sector may influence employers’ and employees’ willingness to work remotely. In addition, the job descriptions of employees in banks moderate specific factors outlined in this model, including work-life balance. For instance, executive managers may have a higher overload in banks in contrast to front-line employees. Thus, future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Impact on Society: The COVID-19 pandemic created a sudden shift towards telecommuting, which made employees struggle to adopt new work schemes. Therefore, managers had to provide training for their employees to be well prepared and increase their acceptance of telecommuting. Furthermore, telecommuting has a positive effect on work-life balance, it provides employees with the flexibility to organize their daily schedule into more activities. Along the same line, the study highlighted the correlation between work-life balance and telecommuting. Such a relationship provides further evidence for the need to understand employees’ lifestyles in facilitating the adoption of telecommuting. Moreover, the study extends the stream of literature by outlining critical factors affecting employees’ acceptance of telecommuting. Future Research: Future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Furthermore, the research team conducted the study by surveying 12 banks. Future research recommends surveying the whole banking industry to add more validation to the model.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Al-Madadha

Khasawneh

Haddid

et al. 2022

IJIKM

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“…Humans often adapt their behavior in response to inferences of this kind. Similarly, computer systems can acquire information about the user through various input modalities (Karray et al , 2008; Walker et al , 2020; Baccarella et al , 2020; Reizer et al , 2022). Audio–visual input methods, such as eye-tracking, facial expression analysis, body movement analysis, speech analysis and auditory analysis, may be used.…”

Section: Introductionmentioning

confidence: 99%

Guest editorial: Human–computer interactions: investigating the dark side and proposing a model based on an empirical collection of studies

Behl

Gupta

Pereira

et al. 2022

AJIM

Self Cite

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“…[16] state that employees engage in cyberloafing for the sake of their stress management. Reizer et al and She and Li [17], [18] report that engaging in cyberloafing also puts the organizations security at risk.…”

Section: Introductionmentioning

confidence: 99%

Cyberloafing in Educational Settings: A Systematic Literature Review

Alyahya¹,

Alqahtani²

2022

Int. J. Interact. Mob. Technol.

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Integration of information and communication technologies in educational settings offer added learning opportunities to teachers and students. However, these come with the expense of cyberloafing among students and educators in computer-mediated environments. Despite the curiosity it has been arousing, so recent is the concept of cyberloafing, implies that the knowledge accumulated so far is sparse, broad and fragmented. This study aims to systematically review the current challenges in the domain of cyberloafing. The study reviewed twenty-six peer-reviewed scholarly articles to analyse and reveal information on the methods, factors examined, applications, comprehensive results, and limitations. The findings in this study highlight the need to uncover the phenomenon of cyberloafing in teaching and learning environments, and proposes possible recommendations on issues and gaps open to be explored in future studies.

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Examining the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing: A mediational model

Cited by 34 publications

References 117 publications

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Guest editorial: Human–computer interactions: investigating the dark side and proposing a model based on an empirical collection of studies

Cyberloafing in Educational Settings: A Systematic Literature Review

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