2008
DOI: 10.1080/08824090701831743
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Examining Teacher Turnover in Low-Performing, Multi-Cultural Schools: Relationships among Emotional Labor, Communication Symmetry, and Intent to Leave

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Cited by 23 publications
(18 citation statements)
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“…However, the former exerted its effect in an indirect way, while the latter had both direct and indirect beneficial effects. On one hand, empirical studies have reached a consensus that emotional job demands exhibit an important direct effect on unpleasant job outcomes such as emotional exhaustion, burnout, job dissatisfaction, and ill-being (e.g., Richardson et al, 2008 ; Yin et al, 2019 ). On the other, previous study has revealed an indirect effect of university teachers’ job demands on positive outcomes, i.e., work engagement, through the mediation of personal resources ( Han et al, 2019 ).…”
Section: Discussionmentioning
confidence: 99%
“…However, the former exerted its effect in an indirect way, while the latter had both direct and indirect beneficial effects. On one hand, empirical studies have reached a consensus that emotional job demands exhibit an important direct effect on unpleasant job outcomes such as emotional exhaustion, burnout, job dissatisfaction, and ill-being (e.g., Richardson et al, 2008 ; Yin et al, 2019 ). On the other, previous study has revealed an indirect effect of university teachers’ job demands on positive outcomes, i.e., work engagement, through the mediation of personal resources ( Han et al, 2019 ).…”
Section: Discussionmentioning
confidence: 99%
“…In addition to the personal resources previously discussed such as attitudes toward change and teacher efficacy (Sokal, Eblie Trudel, & Babb, 2020b), a key influence cited in many research studies is the power of school leaders to mitigate teacher burnout and attrition (Eyal & Roth, 2011;Podalsky et al, 2016;Richardson et al, 2008;Urick, 2016). Effective leaders offset the job demands of teachers with available resources and, in turn, can alleviate burnout progression.…”
Section: Salient Resources and Demands In The Teacher Burnout Processmentioning
confidence: 99%
“…The studies on teachers' emotions have grown increasingly over the past decades. Accumulated scientific evidence showed the critical roles that teachers' emotions play in many aspects of their professional life, including teaching training (Darling-Hammond, 2001), teaching satisfaction (Yin et al, 2013;Yin, 2015), school and policy climate (Lee and Yin, 2011;Rawolle, 2013), and turnover (Richardson et al, 2008). Besides the influences on teachers' professional life, teachers' emotions also related to students' emotions (Frenzel et al, 2009), students' learning (Pekrun et al, 2011), and the interrelationship between teachers and students (Yan et al, 2011).…”
Section: Introductionmentioning
confidence: 99%