Abstract:Online reviews play a vital role in providing multidimensional information for tourists. It also has an effect on the ranking and overall score of hotels. As a powerful tool, the Fermatean fuzzy set efficiently models dealing with uncertain information. Considering that there is no study using the correlation coefficient in Fermatean fuzzy context to assess the effect of online reviews on ratings and overall score of hotels. Therefore, a correlation coefficient measure is put forward to determine the relations… Show more
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