Evaluation of Risk Management Practices in Information Systems Project in the Public Sector

Abstract

Risk has been identified as one of the important factors that influences the success of Information Systems projects. Poor risk management could pose a threat to project performance and outcome. Many risk management models and standards have been developed to assist project managers and teams to overcome or minimize the impact of project risk. Despite continuous attention and emphasis on the positive contributions of risk management to a project, risk management practices are relatively lacking and it have not been practiced in its entirety. Hence, this study intended to identify the level of risk management practice and its influencing factors in IS projects. A case study was carried out by adopting the risk management maturity model to evaluate the level of risk management practices in IS projects. Factors that influence risk management practices in IS projects were identified and validated by experts. The findings can be used as a guideline for improving and enhancing implementation of risk management in project development.Keywords: Information systems project; risk management; risk management practice; risk management driver; risk management adoptions ABSTRAK Risiko telah dikenalpasti sebagai satu daripada faktor penting yang memberi kesan kepada kejayaan projek sistem maklumat. Pengurusan risiko yang lemah boleh mengancam kualiti sistem yang dibangunkan dan meningkatkan kos projek yang menyebabkan kegagalan mencapai objektif projek. Pelbagai piawaian pengurusan risiko telah dibangunkan untuk membantu mengatasi dan mengurangkan impak risiko kepada projek. Meskipun perhatian dan penekanan yang berterusan diberi terhadap sumbangan positif pengurusan risiko dalam sesebuah projek, amalan pengurusan risiko masih rendah dan tidak dilaksanakan dengan sepenuhnya. Satu kajian kes dilaksanakan dengan mengadaptasi model kematangan pengurusan risiko untuk menilai tahap amalan pengurusan risiko dalam projek sistem maklumat. Faktor amalan pengurusan risiko projek sistem maklumat dikenalpasti dan dinilai oleh pakar. Penemuan ini boleh digunakan sebagai panduan untuk menambahbaik dan meningkatkan pelaksanaan pengurusan risiko dalam pembangunan projek.Kata kunci: Projek sistem maklumat; pengurusan risiko; amalan pengurusan risiko; pemandu pengurusan risiko, adaptasi pengurusan risiko Jurnal Pengurusan 53(2018) 23 -36 https://doi.

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