Evaluation of patient safety culture in community pharmacies in Qatar

Owusu, Yaw; Abouelhassan, Rawan; Awaisu, Ahmed

doi:10.1111/ijcp.14055

Cited by 8 publications

(32 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Five studies [14][15][16]18,22 were conducted on pharmacists, whereas 6 studies (8 surveys) 17,[19][20][21]23,24 were carried out on all pharmacy staff members such as pharmacists, technicians, clerks, and pharmacy students on apprenticeship. Two studies (3 surveys) 17,18 originated from the United States, and the remainder were distributed as follows: Malaysia, 14 Kuwait, 15 United Arab Emirates, 16 Ethiopia, 19 Saudi Arabia, 20 Qatar, 21 Iraq, 22 Jordan, 23 and Singapore. 24 Eleven studies had response rates between 24.0% and 99.2%.…”

Section: Resultsmentioning

confidence: 99%

“…Studies from Qatar 21 and Jordan 23 compared PRRs according to the type of pharmacy. The study from Qatar 21 classified the pharmacy type into 2 groups: chain pharmacy and independent pharmacy. The chain pharmacy group demonstrated higher PRRs for 7 items, including "this pharmacy is well organized," "staff work together as an effective team," and "technicians in this pharmacy receive the training they need to do their jobs."…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review

et al. 2023

View full text Add to dashboard Cite

Objectives This systematic aimed to understand the global status using the results of survey studies based on the Community Pharmacy Survey on Patient Safety Culture and set the directions of development in terms of the patient safety culture of community pharmacies. Methods Electronic searches were performed in EMBASE, MEDLINE, PubMed, and CINAHL databases by using the words “patient safety,” “culture,” and “community pharmacy” with synonyms or associated words in the original English language research articles published between January 1, 2012, and March 2, 2023. This systematic review was conducted based on Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Results Eleven surveys from 10 countries were selected. Five studies were conducted on pharmacists, whereas 6 studies were carried out on all pharmacy staff members such as pharmacists, technicians, clerks, and pharmacy students on apprenticeship. There was a considerable variation in the positive response rates across the dimensions of all the surveys. The highest positive response score was demonstrated for “teamwork” and “patient counseling,” whereas the “staffing, work pressure, and pace” dimension was essential for improving patient safety culture in community pharmacy settings. For overall rating of the pharmacy on patient safety, 84.8% of pharmacy staff members gave good, very good, or excellent as their responses. Conclusions Despite the differences among studies, findings of this study are expected to be used as valuable evidence to develop patient safety improvement strategies after reflecting each country’s health care setting or community pharmacy practice. Furthermore, the results would offer meaningful assistance to achieve the goals of global campaigns such as the World Health Organization Patient Safety Challenge.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review

et al. 2023

View full text Add to dashboard Cite

show abstract

“…Studies conducted in Qatar, Saudi Arabia, and Sweden also found staffing to record low PPRs. [31][32][33] Brain drain is another factor contributing to the understaffing of Nigerian healthcare facilities. 34 A study showed that the National Health Service in the United Kingdom employs no fewer than 5405 Nigerian-trained medical professionals, 35 Federal and state governments can address the brain drain by resolving issues such as low wage compensation, poor infrastructure, limited educational opportunities, and poor working conditions.…”

Section: Discussionmentioning

confidence: 99%

“…Studies conducted in Qatar, Saudi Arabia, and Sweden also found staffing to record low PPRs. 31–33 Brain drain is another factor contributing to the understaffing of Nigerian healthcare facilities. 34 A study showed that the National Health Service in the United Kingdom employs no fewer than 5405 Nigerian-trained medical professionals, and according to the statistics in Britain, there are 137,000 foreign healthcare professionals representing 202 different nationalities collaborating with British healthcare workers, with 3.9% of them being Nigerian medical professionals.…”

Section: Discussionmentioning

confidence: 99%

Assessing patient safety culture among healthcare professionals in Ibadan South-west region of Oyo State, Nigeria

Abel

Ezechi

Folahanmi

2023

Journal of Patient Safety and Risk Management

View full text Add to dashboard Cite

Objectives Patient safety culture is essential to improve care, prevent adverse events, and deliver quality healthcare service. The levels of patient safety culture and adverse events in Nigerian healthcare institutions are still widely underreported. The main objective of this study was to assess patient safety culture among healthcare professionals in primary and secondary healthcare facilities in Ibadan South-west local government area of Oyo State, Nigeria. Methods In this cross-sectional study, investigators collected data with the English version of the Hospital Survey on Patient Safety Culture version 2.0 questionnaire. They analyzed data using the Statistical Package for the Social Sciences (SPSS) software with descriptive statistics, Pearson Correlation Analysis, and one-way analysis of variance. Results A total of 271 healthcare professionals participated in the study. Study findings showed the overall perception of patient safety culture to be 72.1%. Among patient safety dimensions, Teamwork (88.5%) and Reporting Patient Safety Events (47.4%) were the highest and lowest percentage of positive responses, respectively. Conclusions Patient safety culture is an emerging concept in Nigeria. The assessed dimensions showed the need to improve the safety culture among healthcare professionals. Therefore, stakeholders, policymakers, and managers should employ policies, strategies, and programs to enhance safety culture across all healthcare institutions.

show abstract

“…Therefore, community pharmacies have continuously attempted to improve the quality of health and pharmaceutical care services provided to patients, focusing on optimizing patient safety and decreasing unintended mistakes during healthcare delivery. Before the COVID-19 pandemic, several studies assessed patient safety culture in community pharmacy settings both internationally and regionally [ 17 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 ]. Previous research has identified organizational breakdown, insufficient staffing, increased production pressures, and provider fatigue as factors contributing to poor patient safety [ 29 , 30 ].…”

Section: Introductionmentioning

confidence: 99%

The COVID-19 Pandemic and Patient Safety Culture: A Cross-Sectional Study among Community Pharmacies in Jordan

et al. 2022

View full text Add to dashboard Cite

The COVID-19 pandemic has dramatically imposed stressful conditions that may impact the ability of healthcare staff to provide safe and effective care. Research on patient safety culture among community pharmacies during the pandemic is limited. This study aimed to assess the patient safety culture among community pharmacies in Jordan during the COVID-19 pandemic. Pharmacists and pharmacy assistants from 450 community pharmacies were approached through online means, with 378 answering the questionnaire written in Arabic that had been adapted from the Community Pharmacy Survey on Patient Safety Culture (PSOPSC). This study showed that various patient safety standards were addressed to a high degree during the COVID-19 pandemic, as represented by the high positive response rate (PRR) measures that were mainly observed in the dimensions “Teamwork” (90.1%), “Patient Counseling” (85.2%), and “Staff Training and Skills” (82.7%). Furthermore, significantly higher PRR scores for the “Teamwork”, “Staffing, Work Pressure, and Pace”, “Response to Mistakes”, “Organizational Learning—Continuous Improvement”, and “Overall Perceptions of Patient Safety” dimensions were observed among participants who worked in independent pharmacies than those who worked in chain pharmacies. Despite an overall positive patient safety culture in the current context of community pharmacies in Jordan during the COVID-19 pandemic, pitfalls were observed in the “Staffing, Work Pressure, and Pace” dimension.

show abstract

Evaluation of patient safety culture in community pharmacies in Qatar

Abstract: This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

Cited by 8 publications

References 26 publications

Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review

Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review

Assessing patient safety culture among healthcare professionals in Ibadan South-west region of Oyo State, Nigeria

The COVID-19 Pandemic and Patient Safety Culture: A Cross-Sectional Study among Community Pharmacies in Jordan

Contact Info

Product

Resources

About