2022
DOI: 10.1016/j.heliyon.2022.e09642
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Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system

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Cited by 17 publications
(14 citation statements)
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References 133 publications
(109 reference statements)
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“…Interestingly, our findings showed that training quality does have a positive influence on perceived benefit. This finding was consistent with the results of Al-Jabr (2015), Kohnke et al (2011) and Akrong et al (2022a, b). Perhaps the missing support for this association is because training programs focus on system usability aspects such as system functionality, information accessibility and ease of use rather than on the benefits of reports and key performance indicators for daily work and decision-making.…”
Section: Discussionsupporting
confidence: 84%
“…Interestingly, our findings showed that training quality does have a positive influence on perceived benefit. This finding was consistent with the results of Al-Jabr (2015), Kohnke et al (2011) and Akrong et al (2022a, b). Perhaps the missing support for this association is because training programs focus on system usability aspects such as system functionality, information accessibility and ease of use rather than on the benefits of reports and key performance indicators for daily work and decision-making.…”
Section: Discussionsupporting
confidence: 84%
“…Organizational climate is a relatively ongoing quality of an organization's internal environment, experienced by organizational members, influencing their behavior, It can be described in terms of a set of organizational characteristics or traits (Yun Back et.al., 2022). The organizational climate affects how well organizational members accept human resource practices and policies (Akrong et al, 2022). According to Andersson et al (2020), five elements affect an organization's climate: the external environment, strategy, leadership styles, organizational structures, and organizational history.…”
Section: Organizational Climatementioning
confidence: 99%
“…It supports the claim that ERP systems help improve internal controls over financial reporting as required by Sarbanes-Oxley Section 404. The researcher [2] discusses evaluating organizational climate factors in ERP systems. This study explains that the key variables that influence the use of tax ERPs are system quality, service quality, information quality, role clarity, teamwork & support, and training & learning.…”
Section: Introductionmentioning
confidence: 99%
“…This study explains that the key variables that influence the use of tax ERPs are system quality, service quality, information quality, role clarity, teamwork & support, and training & learning. System quality, service quality, information quality, use, and training & learning were essential determinants in internal tax ERP system users' satisfaction [2]. However, based on the research [3], each life cycle phase must be carefully studied to change user and organizational behavior.…”
Section: Introductionmentioning
confidence: 99%