Evaluation of Old Guide Signs by Passengers and Tendency of Their Looking-Around Actions During Way Finding

Abstract

This article comprises a case study of the guide sign renovation in the Kobe Airport Terminal building, which is a basic study of space planning for improved ligibility based on the evaluation of the old and new guide signs by passengers and the results of way-finding experiments. We surveyed the evaluation of old guide signs by passengers and specified the disadvantages of the old guide signs. Also, we analyzed the renovation factors which greatly affect the overall evaluation of the guide signs according to Hayashi's quantification method type I. The way-finding experiments were conducted using an eye-mark camera, and the tendency of looking-around actions during way finding was analyzed. As a result, we specified: (1) the tendency of evaluation of old guide signs by passengers; (2) 5 renovation factors crucial in guide sign renovation; and (3) the tendency of way-finding by passengers and disadvantages of old guide signs.