Evaluation of empathy measurement tools in nursing: systematic review

Yu, Juping; Kirk, Maggie

doi:10.1111/j.1365-2648.2009.05071.x

Cited by 124 publications

(106 citation statements)

References 44 publications

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“…The authors acknowledge the potential limitations this may have on the findings of the study, and therefore future research validating this version of the measure or developing a bespoke measure would be beneficial. This would also address a previously identified gap in the literature highlighted by Yu and Kirk (2009), who stated that improvements needed to be made in the measurement of empathy, as there was currently no gold-standard tool. A larger study could include development of a more detailed case vignette and support more focused involvement of staff when responding to it, and thus be in a better position to bring about a difference among those exposed.…”

Section: Areas Of Future Researchmentioning

confidence: 99%

“…Internal consistency is reported at (α = 0.70-0.78) and test-retest reliability is reported over a 60-75-day period (r = 0.61-0.81; Yu & Kirk, 2009).…”

Section: Interpersonal Reactivity Index-adaptedmentioning

confidence: 99%

“…Whilst this numerical approach affords the opportunity to complete statistical analysis to derive potentially generalizable findings, empathy and formulation are complex nuanced constructs that are difficult to fully capture using predefined structured instruments. Indeed, Yu and Kirk (2009) comment on the lack of satisfactory measures of empathy within nursing literature. Therefore, a mixed-methods design utilizing qualitative interviews may have enriched the numerical data.…”

Section: Strengths and Limitationsmentioning

confidence: 99%

“…It is an important component of the relationship between staff and service users, and is crucial to ensuring the delivery of quality care (Yu & Kirk, 2009). Research indicates that empathy is vulnerable to erosion by factors including cultural and environmental influences (Alligood & May, 2000).…”

Section: Empathy In Forensic Mental Health Servicesmentioning

confidence: 99%

See 3 more Smart Citations

Does Formulation of Service Users’ Difficulties Improve Empathy in Forensic Mental Health Services?

Wilkinson

Whittington

Perry

et al. 2017

Journal of Forensic Psychology Research and Practice

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Section: Areas Of Future Researchmentioning

confidence: 99%

“…Internal consistency is reported at (α = 0.70-0.78) and test-retest reliability is reported over a 60-75-day period (r = 0.61-0.81; Yu & Kirk, 2009).…”

Section: Interpersonal Reactivity Index-adaptedmentioning

confidence: 99%

Section: Strengths and Limitationsmentioning

confidence: 99%

Section: Empathy In Forensic Mental Health Servicesmentioning

confidence: 99%

See 2 more Smart Citations

Does Formulation of Service Users’ Difficulties Improve Empathy in Forensic Mental Health Services?

Wilkinson

Whittington

Perry

et al. 2017

Journal of Forensic Psychology Research and Practice

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“…[13][14][15] The number of qualitative and quantitative research and systematic reviews has been increasing and the study results reveal the need for improvement of nurses' empathic skills and variables (gender, cultural values and clinical specialty experience) that affect empathy skill and nursing education that need to be accounted in future studies. 14,16 Individualized care starts with the interpersonal communication between nurse and patient. Quality of the service given and nurse autonomy are two important elements that are significant for professionalism in the nursing occupation.…”

mentioning

confidence: 99%

Assessment of Levels of Empathic Skills and Autonomy of Nurses Working in Medical and Surgical Units

Coşkun¹,

Durna²,

Akın³

et al. 2016

Turkiye Klinikleri J Nurs

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A AB BS ST TR RA AC CT T O Ob bj je ec ct ti iv ve e: : This study evaluated the empathic skills and autonomy levels of nurses working in medical and surgery wards, and the factors associated with those skills. M Ma at te er ri ia al l a an nd d M Me et th ho od ds s: : This was descriptive research. A random sample of nurses working in the medical and surgery wards, intensive care unit, and emergency clinics of a private hospital in Istanbul (n= 202) voluntarily completed the survey form. The data were collected using Empathic Skill Scale and Sociotropy-Autonomy Scale. R Re es su ul lt ts s: : The mean age of sample was 26.78±5.27, and most were graduates from vocational high school of health sciences. The sample had 0-3 years' experience in the profession and worked in surgery wards. Empathic communication skills, and autonomous and sociotropic personality traits of nurses working in medical and surgery wards, intensive care unit, and emergency clinics were moderate. The empathic skill levels of nurses were higher for nurses who are female, who had high education levels, who worked as responsible nurses, who worked in surgery wards, who followed professional publications, and who attended empathy trainings. C Co on nc cl lu us si io on n: : It is recommended that specialist nurses be preferred as unit manager nurses and plan the empathy training courses for nurses after graduation.K Ke ey y W Wo or rd ds s: : Nurses; communication; empathy Ö ÖZ ZE ET T A Am ma aç ç: : Araştırma, iç hastalıkları ve cerrahi servislerinde çalışan hemşirelerin empatik beceri düzeyleri ile otonomi düzeylerinin değerlendirilmesi ve bunlarla ilişkili faktörlerin belirlenmesi amacıyla gerçekleştirildi. G Ge er re eç ç v ve e Y Yö ön nt te em ml le er r: : Tanımlayıcı tipte bir araştırmadır. İstanbul ilinde bir özel hastanenin iç hastalıkları ve cerrahi servisleri, yoğun bakım ünitesi ve acil kliniklerde ça-lışan ve araştırmaya katılmaya gönüllü, anket formunu eksiksiz dolduran 202 hemşire ile yürü-tüldü. Örneklem rastgele örnekleme yöntemi ile oluşturuldu. Veriler Empatik Beceri Ölçeği ve Sosyotropi-Otonomi Ölçeği kullanılarak elde edildi. B Bu ul lg gu ul la ar r: : Yaş ortalaması 26,78±5,27 olan hemşire örneklemin çoğu sağlık meslek lisesi mezunudur. Örneklemin meslekte 0-3 yıllık deneyimi olduğu ve cerrahi servislerinde çalıştığı saptandı. İç hastalıkları, cerrahi, yoğun bakım ve acil kliniklerinde çalışan hemşirelerin empatik iletişim becerileri, otonomik ve sosyotropik kişilik özel-likleri orta düzeyde bulundu. Kadın hemşirelerin, eğitim düzeyi yüksek, sorumlu hemşire olarak çalışan, cerrahi birimlerinde çalışan, mesleki yayınları takip eden hemşirelerin ve empati eğitimi alan hemşirelerin empatik beceri düzeyleri daha yüksek bulundu. S So on nu uç ç: : Birim yöneticisi hemşi-relerin seçiminde uzman hemşirelerin tercih edilmesi, mezuniyet sonrası dönemde hemşirelere yö-nelik empati eğitimlerinin planlanması önerilmektedir.A An na ah ht ta ar r K Ke el li im me el le er r: : Hemşireler; iletişim; empati T Tu ur rk ki iy ye e K Kl ...

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Communication skills training for improving the communicative abilities of student social workers: A systematic review

Reith‐Hall

Montgomery

2023

Campbell Systematic Reviews

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Background Good communication is central to effective social work practice, helping to develop constructive working relationships and improve the outcomes of people in receipt of social work services. There is strong consensus that the teaching and learning of communication skills for social work students is an essential component of social work qualifying courses. However, the variation in communication skills training and its components is significant. There is a sizeable body of evidence relating to communication skills training therefore a review of the findings helps to clarify what we know about this important topic in social work education. We conducted this systematic review to determine whether communication skills training for social work students works and which types of communication skills training, if any, were more effective and lead to the most positive outcomes. Objectives This systematic review aimed to critically evaluate all studies which have investigated the effectiveness of communication skills training programmes for social work students. The research question which the review posed is: ‘What is the effectiveness of communication skills training for improving the communicative abilities of social work students?’ It was intended that the review would provide a robust evaluation of communication skills training for social work students and help explain variations in practice to support educators and policy‐makers to make evidence‐based decisions in social work education, practice and policy. Search Methods We conducted a search for published and unpublished studies using a comprehensive search strategy that included multiple electronic databases, research registers, grey literature sources, and reference lists of prior reviews and relevant studies. Selection Criteria Study selection was based on the following characteristics: Participants were social work students on generic (as opposed to client specific) qualifying courses; Interventions included any form of communication skills training; eligible studies were required to have an appropriate comparator such as no intervention or an alternative intervention; and outcomes included changes in knowledge, attitudes, skills and behaviours. Study selection was not restricted by geography, language, publication date or publication type. Data Collection and Analysis The search strategy was developed using the terms featuring in existing knowledge and practice reviews and in consultation with social work researchers, academics and the review advisory panel, to ensure that a broad range of terminology was included. One reviewer conducted the database searches, removing duplicates and irrelevant records, after which each record was screened by title and abstract by both reviewers to ensure robustness. Any studies deemed to be potentially eligible were retrieved in full text and screened by both reviewers. Main Results Fifteen studies met the inclusion criteria. Overall, findings indicate that communication skills training including empathy ca...

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Evaluation of empathy measurement tools in nursing: systematic review

Cited by 124 publications

References 44 publications

Does Formulation of Service Users’ Difficulties Improve Empathy in Forensic Mental Health Services?

Does Formulation of Service Users’ Difficulties Improve Empathy in Forensic Mental Health Services?

Assessment of Levels of Empathic Skills and Autonomy of Nurses Working in Medical and Surgical Units

Communication skills training for improving the communicative abilities of student social workers: A systematic review

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