1989
DOI: 10.1111/j.1752-1688.1989.tb05399.x
|View full text |Cite
|
Sign up to set email alerts
|

EVALUATION OF CONSUMER NOTIFICATION UNDER THE SAFE DRINKING WATER ACT1

Abstract: The Safe Drinking Water Act of 1974 as amended in 1986 requires that consumers be notified when maximum contaminant levels are exceeded in their community water supply and when presci-ibed testing and treatment procedures are not met. A review of communication theory indicates that for the message to be effective (1) it must be received by the intended audience, (2) it must be attended to by that audience, (3) it must be understood, and (4) it must be accepted and acted upon. A review and analysis of existing … Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

0
9
0

Year Published

1991
1991
2024
2024

Publication Types

Select...
7

Relationship

1
6

Authors

Journals

citations
Cited by 7 publications
(9 citation statements)
references
References 13 publications
0
9
0
Order By: Relevance
“…First, correlations between drinking water satisfaction and attitudinal and socioeconomic variables did vary somewhat from location to location, so that those calling for localized and specific information and public involvement [e.g., Shovlin and Tanaka, 1990; Wardlaw and Bruvold, 1989] can do so with some justification. Second, examination of the simple correlations showed that where they were significant they tended to be in the directions hypothesized.…”
Section: Discussionmentioning
confidence: 99%
“…First, correlations between drinking water satisfaction and attitudinal and socioeconomic variables did vary somewhat from location to location, so that those calling for localized and specific information and public involvement [e.g., Shovlin and Tanaka, 1990; Wardlaw and Bruvold, 1989] can do so with some justification. Second, examination of the simple correlations showed that where they were significant they tended to be in the directions hypothesized.…”
Section: Discussionmentioning
confidence: 99%
“…The value of public notification programs lies in their effectiveness in promoting behavioral changes among public water consumers 10 . USEPA is currently seeking ways to make public notification more effective in educating and informing consumers about local water supply issues.…”
Section: Public Notification Takes Different Forms Varies In Effectimentioning
confidence: 99%
“…In a study of the 1993 Cryptosporidium incident in Milwaukee, Wis., 84 percent of survey respondents used alternative measures after they were notified of the problem 23 . However, a California study of 900 consumers found that 80 percent of respondents did not take any action in response to public notification 24 . These latter results were attributed to the fact that notifications often do not recommend any preventive measures, or if they do, the preventive measures are not acceptable to the consumer 24 .…”
Section: Public Notification Takes Different Forms Varies In Effectimentioning
confidence: 99%
“…( 30 ) In a study of the 1993 Milwaukee Cryptosporidium incident, 84% of survey respondents took preventative actions once they were notified of the problem. ( 31 ) In a California incident, only 20% of the population complied with a notification, ( 32 ) and a study of the behavior of consumers in four towns in Oregon found that 76% of the population boiled water or bought bottled water in response to public alerts. ( 33 )…”
Section: Example Application: a Virtual Citymentioning
confidence: 99%