Evaluation factors for multi-stakeholder broadband visual communication projects

Abstract

This paper presents a summary of multifaceted evaluation factors that we have identified through our research with Broadband Visual Communication (BVC) projects involving multiple stakeholders. The main benefit of these evaluation factors is that they provide a general evaluation framework for multiple stakeholder projects. The factors are social infrastructure, technical infrastructure, physical space, interaction style and content.

Participatory videoconferencing for groups

“…For example, technical support staff might consider a videoconference event successful if there are no technical glitches -they are not basing the success of the event on the level of interaction, collaboration or potential outcomes [2]. Problems related to technology and attendances are more likely to be recorded than barriers to participation that are more difficult to measure such as problems with group dynamics or motivational or trust issues.…”

Método para la formación de Stakeholder en proyectos de ingeniería usando la metodología PMI y técnicas de inteligencia artificial

“…La infraestructura técnica comprende la arquitectura de la red, hardware y componentes de software, espacio físico, evaluar el espacio local para la instalación de cámaras, micrófonos, la iluminación el tamaño del salón, tipo de muebles, tamaño de la pantalla, tamaño de la presentación. La interacción estilo y contenido se refiere a los actores que van a participar, cuántos usuarios, contenido tipo de información que se va a trabajar [9], [10].…”

Multimedia and human-in-the-loop

“…In particular, it is difficult to create a suitable formal model for cooperation because of the inherent ambiguity and unpredictability of behavior in very opened tasks, and the diversity of actors' point of views [37,38]. These difficulties are compounded when networked collaborative environments force individuals to deal with user interface problems and time delays affecting remote collaboration.…”

“…These difficulties are compounded when networked collaborative environments force individuals to deal with user interface problems and time delays affecting remote collaboration. These technical and human factors problems add a layer of complexity to an already overwhelming set of social constructs [37,38]. The complementary explorative multilevel data analysis [39] and multi-faceted evaluation factors [37] are good examples of the complexity levels embedded in studying human cognition in Internet environments.…”