Evaluating the Readiness to Transform Towards a Product-service System Provider by a Capability Maturity Modelling Approach

Gudergan, Gerhard; Buschmeyer, Achim; Krechting, Denis; Feige, Bernd

doi:10.1016/j.procir.2015.02.134

Cited by 15 publications

(9 citation statements)

References 10 publications

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“…The majority of change efforts fail already in the very beginning because of insufficient preparation and planning (Gudergan et al , 2015). There are many challenges when a change, such as a program, process or policy that is new to an organization, is vigorously introduced into the organization.…”

Section: Introductionmentioning

confidence: 99%

“…One important element for successful implementation of the change is the organization’s readiness for the change (Scaccia et al , 2015). The company has to both consider the readiness and capability of its staff to adapt to conduct the change and also the organizational aspects (Gudergan et al , 2015). Organizational readiness for change is a multi-faceted construct.…”

Section: Introductionmentioning

confidence: 99%

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Impact of quality management practices on change readiness due to new quality implementations

Uluskan

McCreery

Rothenberg

2018

IJLSS

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Purpose Implementing new quality initiatives in organizations is challenging, as it requires managers and employees to adjust to new processes, methodologies and even mindsets. The purpose of this study is to investigate the relationship between quality management (QM) practices and readiness for change due to implementing new quality initiatives such as lean, six sigma and to determine which dimensions of QM are more important to change efficacy and change commitment. Design/methodology/approach The issues are examined in this study through the analysis of survey data obtained from US textile and apparel industry managers by using factor analysis, stepwise regression to construct path model and structural equation modeling. Findings This study identifies change readiness measures which are specific for quality implementations and establishes two constructs, namely, change commitment and change efficacy. The results indicate that as good Employee Relations increase, the level of organizational change commitment increases. If employees are engaged and empowered to provide excellent quality, then it is more likely that they will be committed to change due to implementing future quality initiatives. Moreover, a direct relationship between Customer Relationship Management and change efficacy is found. Companies with a strong customer orientation are more able to implement the quality initiatives that matter to their markets. Originality/value This study is unique in investigating the empirical relationship between QM practices and the dimensions of readiness for change due to implementing new quality initiatives via data from various organizations. This study empirically contributes to the QM literature with change readiness antecedents in quality implementation setting.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Impact of quality management practices on change readiness due to new quality implementations

Uluskan

McCreery

Rothenberg

2018

IJLSS

View full text Add to dashboard Cite

show abstract

“…Thus, firms need to examine those factors to determine their readiness or preparedness to innovate (Panuwatwanich and Rodney, 2012). According to Gudergan et al (2015), an organisation's efforts towards transformation may fail in the face of lack of adequate preparation to be in a state of readiness for the change. As such, it has been argued that a major factor in determining the success of an organisational innovation or change is to assess not only the readiness of the organisation but also the level of readiness of the people among which the transformation is to be implemented (Gudergan et al, 2015;Stevens, 2013).…”

Section: Introductionmentioning

confidence: 99%

“…According to Gudergan et al (2015), an organisation's efforts towards transformation may fail in the face of lack of adequate preparation to be in a state of readiness for the change. As such, it has been argued that a major factor in determining the success of an organisational innovation or change is to assess not only the readiness of the organisation but also the level of readiness of the people among which the transformation is to be implemented (Gudergan et al, 2015;Stevens, 2013). When an organisation's readiness status is high, its employees are likely to take part in the initiation of the change process resulting in the successful implementation of the proposed change.…”

Section: Introductionmentioning

confidence: 99%

A review of models for assessing readiness of construction organisations to innovate

Akunyumu

Fugar

Adinyira

et al. 2020

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Purpose There is an urgent need for the construction industry to improve its current performance to increase productivity and satisfy the complex and varying needs of project clients. To be successful, construction companies must innovate. Unfortunately, the extant literature has revealed some inertia towards innovation which in several cases is because of lack of the organisational readiness required to embrace innovation. Various models for assessing organisational readiness are proposed in the literature. Accordingly, the purpose of this paper is to determine the applicability of existing models for assessing the readiness of construction organisations to innovate. Design/methodology/approach A desk study of the extant literature was conducted to identify perspectives of readiness assessment and, based on a comparative framework, a set of readiness assessment models identified was examined to ascertain their perspectives on organisational readiness assessment. Findings Five models/tools of organisational readiness assessments were identified and compared based on a set of identified criteria. The comparative analysis revealed that three of the models can be used to assess the readiness of construction organisations to innovate, albeit with varied scopes of modification. Practical implications The paper presents an overview of readiness assessment perspectives developed through models that could help organisations in selecting the most appropriate tool to assess their readiness. Originality/value The paper uses a comparative framework as a basis for analysing the identified models. It further discusses the strengths and weaknesses inherent in each model noting critical areas of omission.

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“…There is a high chance of successfully implementing e-Tendering by using such a readiness measurement tool. As Gudergan et al (2015) assert, “a company’s specific change readiness has a significant influence on the success of the transformation towards a solution [based] business”.…”

Section: Introductionmentioning

confidence: 99%

e-Tendering readiness in construction: the posterior model

Yahya

Skitmore

Bridge

et al. 2018

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Purpose The purpose of this paper is to varied a conceptual model for e-Tendering readiness in any construction organisation prior of implementing e-Tendering system. Design/methodology/approach Based on conceptual model called e-Tendering readiness model (e-TRM), this paper empirically examines the e-TRM’s interactions and causal relationships between e-Tendering constructs and e-Tendering readiness. The paper uses the structural equation modelling technique to test the hypothesised positive inter-relationships. A questionnaire survey is conducted for respondents of construction organisations in Saudi Arabia to understand their current e-Tendering readiness and importance of e-Tendering variables. Findings Supported by empirical evidence, this paper recognised that three out of nine constructs have direct influences on the e-Tendering readiness. However, one of the constructs, which is for the first time hypothesised and tested has the most effect. Research limitations/implications Ultimately, the empirical test for the e-TRM is conducted in certain case (Saudi Arabia); however, the e-TRM needs to be tested in other case area for more verification. Practical implications The study findings update previous information technology/information system models in construction by adding this tested model to the research literature on traditional and electronic tendering and the body of knowledge in the construction industry. Originality/value The service providers construct is proposed and tested for the first time, which is necessary to support the successful e-Tendering implementation.

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Evaluating the Readiness to Transform Towards a Product-service System Provider by a Capability Maturity Modelling Approach

Cited by 15 publications

References 10 publications

Impact of quality management practices on change readiness due to new quality implementations

Impact of quality management practices on change readiness due to new quality implementations

A review of models for assessing readiness of construction organisations to innovate

e-Tendering readiness in construction: the posterior model

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