2014
DOI: 10.1371/journal.pone.0114987
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Evaluating the Psychometric Properties of the Maslach Burnout Inventory-Human Services Survey (MBI-HSS) among Italian Nurses: How Many Factors Must a Researcher Consider?

Abstract: BackgroundThe Maslach Burnout Inventory (MBI) is the mainstream measure for burnout. However, its psychometric properties have been questioned, and alternative measurement models of the inventory have been suggested.AimsDifferent models for the number of items and factors of the MBI-HSS, the version of the Inventory for the Human Service sector, were tested in order to identify the most appropriate model for measuring burnout in Italy.MethodsThe study dataset consisted of a sample of 925 nurses. Ten alternativ… Show more

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Cited by 101 publications
(95 citation statements)
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“…In contrast, the low item-scale correlations between item 11 and indolence have also been found in previous studies (21,26) . This result could also be related specifically to the term sarcastic, whose corresponding term in Italian ("sarcastico") may be interpreted in a negative manner, fostering a social desirability bias more than in the English or Spanish languages.…”
Section: Discussionsupporting
confidence: 46%
See 1 more Smart Citation
“…In contrast, the low item-scale correlations between item 11 and indolence have also been found in previous studies (21,26) . This result could also be related specifically to the term sarcastic, whose corresponding term in Italian ("sarcastico") may be interpreted in a negative manner, fostering a social desirability bias more than in the English or Spanish languages.…”
Section: Discussionsupporting
confidence: 46%
“…Burnout syndrome was also assessed by using the Italian adaptation of the Maslach Burnout Inventory-Human Service Survey (11,26) . This instrument consists of 22 items distributed on three scales (seven-point frequency scale ranging from 0 "Never" to 6 "Everyday"): personal accomplishment (8 items), emotional exhaustion (9 items), and depersonalization (5 items).…”
Section: Instrumentsmentioning
confidence: 99%
“…This can be due to the fact that levels of exhaustion are in average quite high in this work context (e.g. Loera, Converso, & Viotti, 2014), increasing the tolerance towards employees who report strain symptoms. Future studies may examine whether high levels of exhaustion affect the likelihood to incur incivility in other types of work contexts/cultures.…”
Section: Discussionmentioning
confidence: 97%
“…27 Including literature that used the MBI for assessing burnout facilitated data interpretation; although studies may have used different versions of the test, the results are based on similar cutoff values. The MBI use facilitated the integration and interpretation of the results of the studies because including results from other burnout questionnaires (with different cutoff values of burnout, or even different subscales) would not allow for an integrated reliability analysis.…”
Section: Selection Criteriamentioning
confidence: 99%