Evaluating the Built Environment from the Users’ Point of View: An Attitudinal Model of Residential Satisfaction

Francescato, Guido; Weidemann, Sue; Anderson, James R.

doi:10.1007/978-1-4899-3722-3_14

Cited by 77 publications

(80 citation statements)

References 10 publications

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“…This we have done between the low-income and medium-income estates of LSDPC public housing. The fi ndings support Francescato et al (1989) that certain residential contexts generally elicit less satisfaction. Respondents in the medium-income estates were generally more satisfi ed than those in low-income estates.…”

Section: Resultssupporting

confidence: 65%

Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria

Ilesanmi

2010

J Build Apprais

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This study evaluates the residential environments of fi ve low-income and three medium-income public housing estates in Lagos, Nigeria. The specifi c objectives were: to appraise the physical characteristics of residential buildings in the estates; to examine the socio-economic characteristics of the residents; to determine the relative levels of residents ' satisfaction; and to analyse the relationship between the physical characteristics and residents ' satisfaction. The methodology involves an expert rating appraisal conducted by four evaluators and a survey of residents ' satisfaction. Ten performance criteria were developed and used in assessing the characteristics of the residential environments. Data relating to residents ' satisfaction were obtained by means of structured questionnaire administered on a systematic sample of 806 household heads, from a sampling frame of 8060 housing units. The quantitative data were analysed using descriptive and inferential statistics. The study revealed a gap in quality between the mediumand low-income estates. The results also showed that 62 per cent of the physical characteristics of the residences are highly correlated with residents ' satisfaction ( r = 0.62). This buttresses the signifi cance of the physical characteristics of residences in determining the level of residents ' satisfaction. Such information will enhance the skills of architects and housing administrators to ascertain specifi c actions that can maximize more satisfactory housing provisions and minimize dissatisfaction as much as possible.

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Section: Resultssupporting

confidence: 65%

Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria

Ilesanmi

2010

J Build Apprais

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“…Besides physical building performance, assessing occupants' satisfaction covers factors even beyond the building level (e.g., neighborhood facilities and maintenance services) [17,18]. Francescato, et al [19] referred the housing systems as a composite of physical and social components. Thus, clarifying the scope of the housing system would be crucial to identifying factors contributing to occupants' satisfaction.…”

Section: Introductionmentioning

confidence: 99%

Improving Residential Satisfaction of University Dormitories through Post-Occupancy Evaluation in China: A Socio-Technical System Approach

Ning

Chen

2016

Sustainability

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Residential satisfaction of university dormitories serves as one of the significant aspects in the framework of sustainability in higher education. This study aims to develop a framework for post-occupancy evaluation (POE) of university dormitories in China grounded on the socio-technical systems approach and to identify factors contributing to students' residential satisfaction. Two focus groups were carried out to build the socio-technical framework. A case study was undertaken to evaluate the post-occupancy status of university dormitories, and structured-questionnaire was used to collect the data. The results show that university dormitories are equipped with quality physical facilities. However, they failed to provide satisfied services and supporting infrastructure. This indicates that "hardware" could generally meet students' requirements, while the "software" is still less competent. It is also found that the socio-technical systems approach has the feature of being embedded into the social, regulatory and geographic contexts. In order to enhance post-occupancy satisfaction, occupants' participation would be helpful. This study contributes to the body of knowledge by presenting a socio-technical framework of POE and its embeddedness feature. Implications for research and practices are also provided.

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“…For example, studies carried out on council housing [1], and the results of these studies which were variously applied in specific situations to ascertain individuals' perception of the general quality of life [2]. Some of the reviewed definitions of the concept were also highlighted [3] - [4]. The definitions were cited in the first paper in line with the aim of the study, as they centered on identifying housing elements that satisfy the socio cultural needs of residents.…”

Section: Introductionmentioning

confidence: 99%

Architectural Modeling for Resident’s Housing Satisfaction Indicators in Public Prototype Housing-Katsina

Babangida¹

2013

IJET

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Abstract-This paper is a sequel of an earlier one in which both were based on results obtained from a survey study undertaken in six different public housing schemes in Katsina State. Overall, the study was aim at empirically identifying resident's satisfaction on their houses with specific reference to some identified architectural elements, and to develop a working model using the respondents identified satisfaction indicators. In the first part the architectural elements that the occupants of these housing schemes will like to have were identified. These include elements that truly reflected their socio-cultural values, in addition to those provided in the initial design. In this second part therefore, the paper firstly, highlighted the documented architectural floor plans and secondly, proposed an architectural model in which the identified elements were integrated. The proposed architectural model was to serve as an inspiration for future designs of public and other mass housing projects. It was also meant to address the seeming design failure to reflect and accommodate the occupant's socio cultural values. Through the integration of these elements, residents will relatively feel satisfied with architectural designs and physical alterations on the houses by the occupants will be greatly reduced.

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Evaluating the Built Environment from the Users’ Point of View: An Attitudinal Model of Residential Satisfaction

Cited by 77 publications

References 10 publications

Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria

Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria

Improving Residential Satisfaction of University Dormitories through Post-Occupancy Evaluation in China: A Socio-Technical System Approach

Architectural Modeling for Resident’s Housing Satisfaction Indicators in Public Prototype Housing-Katsina

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