Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria

Abstract

This study evaluates the residential environments of fi ve low-income and three medium-income public housing estates in Lagos, Nigeria. The specifi c objectives were: to appraise the physical characteristics of residential buildings in the estates; to examine the socio-economic characteristics of the residents; to determine the relative levels of residents ' satisfaction; and to analyse the relationship between the physical characteristics and residents ' satisfaction. The methodology involves an expert rating appraisal conducted by four evaluators and a survey of residents ' satisfaction. Ten performance criteria were developed and used in assessing the characteristics of the residential environments. Data relating to residents ' satisfaction were obtained by means of structured questionnaire administered on a systematic sample of 806 household heads, from a sampling frame of 8060 housing units. The quantitative data were analysed using descriptive and inferential statistics. The study revealed a gap in quality between the mediumand low-income estates. The results also showed that 62 per cent of the physical characteristics of the residences are highly correlated with residents ' satisfaction ( r = 0.62). This buttresses the signifi cance of the physical characteristics of residences in determining the level of residents ' satisfaction. Such information will enhance the skills of architects and housing administrators to ascertain specifi c actions that can maximize more satisfactory housing provisions and minimize dissatisfaction as much as possible.

Post Occupancy Evaluation of on-Campus Students Hall of Residence: A Case Study of Obafemi Awolowo Hall of Residence Ile-Ife

“…Early significant evaluative efforts were in response to severe problems faced in institutions such as mental hospitals and prisons, some of which were attributable to the built environment (Ilesanmi, 2010). The 1960s saw the growth of research that focused on the relationship between human behaviour and building design, leading to the creation of the new field of environmental design research and the formation of interdisciplinary professional associations.…”

“…This review of literature confirms the relevance of POE in public housing evaluation. However, despite the preponderance of research in the context of building performance, POE as a systematic method of collecting data on buildings in use has not found wide usage for public housing in Nigeria (Ilesanmi, 2010). Since, post-Occupancy Evaluation (POE) is the process of obtaining feedback on a building's performance in use.…”

“…For repeat construction clients, learning from, and correcting past mistakes in design and commissioning of buildings can be extremely cost-effective and greatly improve workplace productivity. The concept of post occupancy evaluation is about procedures for determining whether or not design decisions made by the architect are delivering the performance needed by those who use the building (Ilesanmi, 2010). POE provides enormous potential for improving the performance of a building.…”

“…POE provides enormous potential for improving the performance of a building. POE evolved to fill the gap in the conventional building process, which consists of planning, programming, design, construction and occupancy of a building (Ilesanmi, 2010). It represents the vital diagnostic step needed to feed the prescriptive tools of planning and programming ( Voordt and Wegen, 2005 ).…”

Post Occupancy Evaluation of the Ahanta Hall of Takoradi Polytechnic, Ghana

“…POE can be defined as any systematic and comprehensive process geared towards determining and improving a building's performance in relation to users' satisfaction and the built environment after it has been occupied and in use (Oladiran, 2013;Ilesanmi, 2010;Meir et al, 2009;Khalil and Nawawi, 2008;Preiser and Vischer, 2005;Preiser et al, 1988). Carrying out POE leads to a significant accummulation of knowledge based…”