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The notion of the smart city offers significant benefits to citizens and enterprises alike. To realize these benefits, however, the city’s organizations and working processes need to undergo a digital transformation (DT) which reshapes work practices and demands a new mindset from city employees. The readiness of these employees to accept such a DT has an effect on the extent to which the city’s residents and businesses benefit from being in a smart city context. This raises the question of which factors have the most influence on employees’ acceptance of DT—a question that has thus far received limited attention from researchers. This study introduces a model that examines various influencing factors, using data collected from a survey of 1180 employees in 10 smart cities in Saudi Arabia. The factors examined take a variety of forms, including external elements such as management provision for employees and process complexity, which can lead to resistance to change, as well as internal elements, such as perceived advantages and inertia. The findings of the study show that management support for employees and the perceived advantages of DT have a positive relationship with acceptance by employees, while process complexity and inertia have a negative relationship with employees’ acceptance. These findings contribute to the growing body of literature concerning DT acceptance in a smart city context and will provide organizations with insights on which to base strategies for encouraging employee adaptation to evolving digital landscapes.
The notion of the smart city offers significant benefits to citizens and enterprises alike. To realize these benefits, however, the city’s organizations and working processes need to undergo a digital transformation (DT) which reshapes work practices and demands a new mindset from city employees. The readiness of these employees to accept such a DT has an effect on the extent to which the city’s residents and businesses benefit from being in a smart city context. This raises the question of which factors have the most influence on employees’ acceptance of DT—a question that has thus far received limited attention from researchers. This study introduces a model that examines various influencing factors, using data collected from a survey of 1180 employees in 10 smart cities in Saudi Arabia. The factors examined take a variety of forms, including external elements such as management provision for employees and process complexity, which can lead to resistance to change, as well as internal elements, such as perceived advantages and inertia. The findings of the study show that management support for employees and the perceived advantages of DT have a positive relationship with acceptance by employees, while process complexity and inertia have a negative relationship with employees’ acceptance. These findings contribute to the growing body of literature concerning DT acceptance in a smart city context and will provide organizations with insights on which to base strategies for encouraging employee adaptation to evolving digital landscapes.
Administrative ethics denotes the professional moral code for public administrators. These codes of conduct form the moral backbone of civil service. These ethics are important for the functioning of the state and ensuring public trust in the government. These ethics are meant to be upheld by not only the administrators but the entire community at large. However, these ethic, themselves, are influenced by the changing society and social values. As the society has shifted from an undemocratic outlook to a democratic one, so have the social values. One can understand the true nature of a society through its public administration ethics. Despite, most societies in the past believing in the divine rights of the king or ruler, there have been several guidelines laid down by several thinkers, jurists and philosophers. Today, these ethics generally apply to the civil servants of a nation and not the politicians. Distinction can be seen not only across timelines but also across societies. While such a distinction was more prevalent in a pre-globalization era, it continues to exist, however, only marginally. The modern world has seen a rise in interest on administrative ethics, however, despite said development, the essence or crux of such ethics are yet to be found. This paper seeks to analyze the administrative ethics in both the past and present and compare the two.
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