Ethics and Information Systems: The Corporate Domain

Smith, H. Jeff; Hasnas, John

doi:10.2307/249412

Cited by 94 publications

(54 citation statements)

References 26 publications

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“…Ethical considerations move from constrained, through negotiated and into situated, as the issues gravitate from the organizational to the individual. This conforms to the three normative theories of business ethics [25], which are listed on the right hand side of the triangle.…”

Section: Initial Requirements and User Analysissupporting

confidence: 74%

A Case Study Using a Methodological Approach to Developing User Interfaces for Elderly and Disabled People

Picking

Robinet

Grout

et al. 2009

The Computer Journal

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In this paper, we present a case study on the development of interfaces for elderly and disabled users. The domain of the case study was situated in the home environment, where we focused on producing affordable technologies to enable users to interact with and to control home appliances. We have developed ambient user interfaces that are integrated in familiar home artefacts, such as televisions and digital picture frames. These interfaces are connected remotely to a home network and are adaptive to users' expected increasing physical and cognitive needs. To support the development of the project, we created a novel methodology that is grounded in the ethical issues associated with a project of this nature. Our success with it has led to us presenting it here as a practical approach to developing user interfaces for a range of interactive applications, especially where there may be diverse user populations. This paper describes our journey through this project, how the methodology has been used throughout and the development of our user interfaces and their evaluation. AbstractIn this paper, we present a case study on the development of interfaces for elderly and disabled users. The domain of the case study was situated in the home environment, where we focused on producing affordable technologies to enable users to interact with and to control home appliances. We have developed ambient user interfaces which are integrated in familiar home artefacts, such as televisions and digital picture frames. These interfaces are connected remotely to a home network and are adaptive to users' expected increasing physical and cognitive needs. To support the project's development, we created a novel methodology which is grounded in the ethical issues associated with a project of this nature. Our success with it has led to us presenting it here as a practical approach to developing user interfaces for a range of interactive applications, especially where there may be diverse user populations. This paper describes our journey through this project, how the methodology has been used throughout, the development of our user interfaces, and their evaluation.

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Section: Initial Requirements and User Analysissupporting

confidence: 74%

A Case Study Using a Methodological Approach to Developing User Interfaces for Elderly and Disabled People

Picking

Robinet

Grout

et al. 2009

The Computer Journal

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“…Normative ethics deal with what actions one ought to or ought not to perform (Morris et al 2002). They also are concerned with whether those actions are good or bad, right or wrong, virtuous or vicious, worthy of praise or blame or worthy of a reward or punishment (Smith & Hasnas 1999). In an SMME context, normative ethics relate to the moral standards and rules that govern SMME employees' conduct with the internal (i.e.…”

Section: Normative Ethics and Small Micro And Medium Enterprise Conductmentioning

confidence: 99%

Ethical perceptions of employees in small retailing firms: A case of indigenous-owned fast-food outlets in Zimbabwe

Rambe

Ndofirepi

2017

SAJEMS

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Background: Although the subject of ethical business practices has a well-established tradition in large corporations where shareholder value maximisation is largely dependent on such entities’ conduct of good business ethics, its investigation in small businesses in agile, economically depressed economies such as that of Zimbabwe has targeted business owners and managers but excluded their employees. Given the middleman role that employees of emerging indigenous-owned retail firms play in the distribution chain from manufacturers to the consumers, the ethical perceptions of these employees are critical to the leveraging of businesses’ strategic orientations. Employees are the coal face of the firm, withering intense competition from these firms’ rivals and achieving the firms’ strategic orientations (profitability, market share, business growth and survival). In order to meet stakeholder expectations simultaneously largely depends on the ethical conduct of such employees.Aim: The overall aim of this study is to contribute to ethical theory and literature by demonstrating how employees’ ethical perceptions and behaviour shape the strategic orientations of the business. To achieve this aim, the study sought to: (1) establish the typical ethical dilemmas that employees of these retail firms faced in their daily tasks, (2) assess how they responded to these ethical challenges, (3) ascertain whether demographic factors such as age, level of education, gender and their position in the organisational hierarchy influence their reaction to ethical dilemmas; and (4) determine these employees’ overall perceptions of ethical issues within their organisations.Setting: The study was conducted on employees of an indigenous-owned fast-food firm operating in two cities in Zimbabwe.Methods: A survey was conducted on 108 employees working in two cities. A structured questionnaire was developed and administered to the employees.Results: The results suggested that a majority of the respondents were ethically conscious and could make ethical choices. In addition, most respondents deemed the ethical scenarios presented to them as morally wrong, suggesting that the surveyed employees wished to engage in ethical behaviour. However, while the respondents were deemed to be ethically astute in their individual capacities, they seemed to lack an in-depth knowledge of the ethical policies of their organisation.Conclusion: The study concludes that owners and managers of small firms should provide interventions to cascade ethical policy to the lower ranks of the organisation to enhance the ethical perception amongst employees of these firms. The study implication is that an institutional top-down approach is critical to embedding ethical sensitivity into employees without which employees may continue to speculate about the business ethics of their organisation.

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“…Stakeholder analysis is especially relevant given the interorganizational nature of ES, where managing a range of interests from multiple stakeholders is crucial to the project success [46]. In particular, stakeholder analysis can lead to the identification of new stakeholders who previously might have not been considered as such [59]. Further, stakeholder analysis might empower the marginal groups by deconstructing the hidden meaning within the predominant organizational context, thus enabling multiple stakeholder discourses [9].…”

Section: A Stakeholder Perspective On Barriers To Es Adoptionmentioning

confidence: 99%

A stakeholder analysis of barriers to enterprise system adoption: the case of a transition economy

Soja

2015

Inf Technol Manag

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This paper examines barriers to the successful implementation of enterprise systems (ES) in a transition economy setting, i.e. an economy in transition from a communist style central planning to a free market system. Drawing from the experience of 184 Polish ES practitioners, barriers are identified, categorized, and subjected to stakeholder analysis. The findings are then examined in relation to issues reported by prior research conducted in developed countries. The main findings indicate clearly that the most critical barriers ES adopters experience in transition economies are connected with people and also emphasize the need to incorporate multiple stakeholder perspectives, both internal and external, in order to gain full insight into ES adoption. The paper ends with conclusions and recommendations for researchers and practitioners.

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Ethics and Information Systems: The Corporate Domain

Cited by 94 publications

References 26 publications

A Case Study Using a Methodological Approach to Developing User Interfaces for Elderly and Disabled People

A Case Study Using a Methodological Approach to Developing User Interfaces for Elderly and Disabled People

Ethical perceptions of employees in small retailing firms: A case of indigenous-owned fast-food outlets in Zimbabwe

A stakeholder analysis of barriers to enterprise system adoption: the case of a transition economy

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