Ethical behaviour on holiday and at home: combining behaviour in two contexts

Ganglmair‐Wooliscroft, Alexandra; Wooliscroft, Ben

doi:10.1080/09669582.2016.1260573

Cited by 24 publications

(28 citation statements)

References 71 publications

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“…Tourism is a contribution into social integrity, the activities of which can be perceived as a measure of social integration/integrity that enables the establishment of relations with other cultures, cognitions of places, customs, and conduct of cultural exchange and pithy spending of spare time (Cloquet, Palomino, Shaw, Stephen, & Taylor, 2017; Ganglmair‐Wooliscroft & Wooliscroft, 2017; Ozdemir & Yolal, 2017; Ponnapureddy, Priskin, Ohnmacht, Vinzenz, & Wirth, 2017). Social tourism, more based on social than on economical presumptions, may aid at the creation or preservation of tourist destinations, taking into consideration economic, social and environmental criteria of sustainability.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Following Figure 2, it can be seen that tourism is business, the impact of that is made on environment and economy and on society. Analysing the research and the presented outcomes by Ganglmair‐Wooliscroft and Wooliscroft (2017), it can be noticed that although the society is being more and more responsible in terms of consumption; however, the selection of sustainable tourism service remains relatively low. The results disclosed by these scientists also showed that there is strong dependence/correlation between consumer's daily consumption habits and behaviour during holidays.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Under the basis of research results, made by these scientists it was proved that trust in an organization directly impacts tourism service consumer's intentions to order the certain service. The research results have disclosed that higher trust is set for tourists by the hotel advertising that provides with clear and useful information, at the same time reflects sustainability, and does not overshadow with some exceeded information through very obsessive emphasis (Ganglmair‐Wooliscroft & Wooliscroft, 2017). That is a very significant highlight talking about a tourism service consumer and analysing his/her decision motives to purchase service.…”

Section: Literature Reviewmentioning

confidence: 99%

See 2 more Smart Citations

Sustainable tourism development and competitiveness: The systematic literature review

Štreimikienė

Švagždienė

Jasinskas

et al. 2020

Sustainable Development

370

134

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Tourism is one of most perspective and dynamic businesses in the world. It is of great significance to plan and develop tourism purposefully and sustainably though the search for compromises between environmental, economic and social aims of society. The sustainable tourism development management has to retain high satisfaction degree of tourists' needs, assure significant experience for consumers, increasing their consciousness under issues of sustainability, and propagating practices of sustainable tourism among them. The significance of sustainable tourism sector development ambition is analysed in this paper through the lens of strengthening its competitiveness. The paper analyses scientific literature and seeks to discover the main forms and factors for the strengthening of the tourism competitiveness by implementing economic, social and environmental targets of tourism destination territories development. The broad systematic literature review provided for some interesting findings: The business participants are interested in the implementation of new technologies in tourism services having positive impact on environment and local communities; however, a lot of challenges exist how to change environment, increase of consumers' motivations for sustainable tourism services and to change their behaviour towards more sustainable one. The current Covid 19 outbreak and high risks of future pandemics have risen new challenges for sustainable tourism development. In this paper the main sustainable tourist development challenges are addressed and new insights for the strengthening of competitiveness of sustainable tourism destination are provided. The future research guidelines are set based on analysis performed. Highlights The systematic review of literature on sustainable tourism The trade‐off between sustainability and competitiveness The main challenges of sustainable tourist development New insights for the strengthening of competitiveness of sustainable tourism The future research guidelines are set based on analysis performed

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

Sustainable tourism development and competitiveness: The systematic literature review

Štreimikienė

Švagždienė

Jasinskas

et al. 2020

Sustainable Development

370

134

View full text Add to dashboard Cite

show abstract

“…The reason for this is that going on holiday is a self-indulgent act that might result from people feeling they have earned a special experience, including behaving lavishly in terms of resource consumption and responsible behavior (Carr 2002; Coles et al. 2017; Ganglmair-Wooliscroft and Wooliscroft 2017). Hence, it is understandable that, from a financial as well as an ethical point of view, a key challenge for hotel managers is curtailing this self-indulgent—often irresponsible—guest behavior without spoiling their holiday experience.…”

Section: Introductionmentioning

confidence: 99%

“…Thus, not only business owners and managers but also tourists are responsible for the industry's environmental performance (Ganglmair-Wooliscroft and Wooliscroft 2017). Prior research shows that tourists often pursue actions or show behaviors that may be environmentally damaging or deemed socially inacceptable as people behave differently at the tourist destination and at home (Ganglmair-Wooliscroft and Wooliscroft 2017;Juvan and Dolnicar 2017). The reason for this is that going on holiday is a self-indulgent act that might result from people feeling they have earned a special experience, including behaving lavishly in terms of resource consumption and responsible behavior (Carr 2002;Coles et al 2017;Ganglmair-Wooliscroft and Wooliscroft 2017).…”

Section: Introductionmentioning

confidence: 99%

The Desirability of CSR Communication versus Greenhushing in the Hospitality Industry: The Customers’ Perspective

Ettinger

Grabner‐Kräuter

Okazaki

et al. 2020

Journal of Travel Research

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Recent literature describes “greenhushing” as the deliberate managerial undercommunicating of corporate social responsibility (CSR) efforts for fear of negative customer opinions and responses. Based on social psychological theory of tourism motivation and cognitive dissonance theory, this research tries to seek evidence that justifies such a practice from the customers’ perspective. In study 1, focus groups reveal that hotels’ CSR communication and awareness creation for environmental issues are desired by consumers. In study 2, an online experiment uncovers that one-way and particularly two-way CSR communication lead to more favorable attitudes toward hotels’ CSR communication and lower intentions to behave unethically, compared with greenhushing. Perceived consumer effectiveness mediates the relationship between type of CSR communication and attitudes toward hotels’ CSR communication as well as intentions to behave unethically. Pro-environmental identity moderates the relationship. Taken together, our research provides little justification for greenhushing in a hospitality context from the customers’ perspective.

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A hierarchy of sustainable grocery shopping behaviours: Using Rasch modelling to explore adoption groups

Ganglmair‐Wooliscroft

Wooliscroft

2022

J of Consumer Behaviour

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Grocery shopping is a major contributor to unsustainable consumption in the developed world. This study constructs a hierarchy of sustainable grocery shopping (SGS), using a broad range of SGS consumption activities that contribute to an individual's aggregate grocery shopping. We confirm the suitability of Rasch modelling to construct the SGS hierarchy and, recognize the definitional equivalence between features of the Rasch model and Rogers' adoption groups. Our results are transformed into theoretically founded, empirically observed SGS adoption segments. SGS adoption groups are analysed with reference to multiple research streams. Our results show that the diffusion of SGS behaviours in a population is in its early stages and most SGS adoption segments undertake a limited number of SGS behaviours. Demographic characteristics do not contribute to explaining SGS membership, but personal values do. Personal values are also related to the observation of spill-over between items of similar behavioural difficulty, rather than within product categories. Only the most advanced SGS adoption groups consider sustainably sourced food as a decision criteria. We show the importance of investigating SGS with a systemic approach.

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Ethical behaviour on holiday and at home: combining behaviour in two contexts

Cited by 24 publications

References 71 publications

Sustainable tourism development and competitiveness: The systematic literature review

Sustainable tourism development and competitiveness: The systematic literature review

The Desirability of CSR Communication versus Greenhushing in the Hospitality Industry: The Customers’ Perspective

A hierarchy of sustainable grocery shopping behaviours: Using Rasch modelling to explore adoption groups

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