The article discusses the problem of defects in the front layer of brickwork of multilayer walls. At many facilities constructed using the technology of laminated masonry with brick facing, after several years of operation, defects such as vertical cracks in the masonry face layer and destruction of the bricks of the face layer begin to appear. These defects violate the aesthetic appearance of the building, reduce the thermal characteristics of the external walls, and, in some cases, can lead to the collapse of certain sections of the brick cladding layer. This problem is considered on the example of a 10-storey residential building with external multilayer walls, located in Perm. The building was commissioned in 2005, but already in 2010, many defects of the front layer of masonry were discovered. The article provides data obtained during surveys carried out in 2010 and 2019. The main defects of the external masonry verst are described, among which one can distinguish the destruction of the masonry face layer, vertical cracks, the absence of stitching along the supporting corner of the masonry, and the absence of expansion joints. The main causes of damage are associated with numerous deviations from the project. The results of calculating the outer verst of brickwork for eccentric compression are presented. As measures aimed at eliminating defects, the article describes possible methods of repairing the face masonry: the installation of vertical and horizontal expansion joints, longitudinal reinforcement and anchoring with BIT rods to prevent the development of vertical cracks and destruction of the masonry.