2019
DOI: 10.1016/j.ejor.2019.04.009
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Estimation of the workload boundary in socio-technical infrastructure management systems: The case of Belgian railroads

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Cited by 22 publications
(4 citation statements)
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“…These gaps present a wealth of opportunities for DT research, particularly in terms of capturing and leveraging these interactions to impact HS performance. For example, in the provider context, process DTs could investigate the quantification and management of a safely attainable workload that is instrumental in provider well-being as well as patient care [229]. Process DTs could also incorporate macroergonomic factors such as task design, providertechnology interface, and organizational factors for improved workspace design for the providers [14], [112].…”
Section: ) Considering the Human-in-the-loop Nature Of Healthcare Sys...mentioning
confidence: 99%
“…These gaps present a wealth of opportunities for DT research, particularly in terms of capturing and leveraging these interactions to impact HS performance. For example, in the provider context, process DTs could investigate the quantification and management of a safely attainable workload that is instrumental in provider well-being as well as patient care [229]. Process DTs could also incorporate macroergonomic factors such as task design, providertechnology interface, and organizational factors for improved workspace design for the providers [14], [112].…”
Section: ) Considering the Human-in-the-loop Nature Of Healthcare Sys...mentioning
confidence: 99%
“…Within this third set of papers that formally define the term though they do not define the concept fully. 38,40 Topcu et al 41 includes the concept of organizational rules that govern the interactions of the agents involved in the sociotechnical system.…”
Section: Groupmentioning
confidence: 99%
“…70 Sociotechnical systems theory in the tradition of Rasmussen is not the same theoretical position that most of the papers took in this systematic literature review. There were four papers that specifically mentioned Rasmussen's work (papers 41,42,81,82 These SEIPS papers are rooted in Holden et al, 71 which is detailed in Wooldridge et al 72 Carayon et al provides the most comprehensive definition of sociotechnical systems of all the SEIPs papers in this literature review, including the overall framework for sociotechnical systems in healthcare. 73 Generally, however, the SEIPS papers have a working definition of sociotechnical systems: a system with people interacting in an organizational system that involves technology (in these papers, healthcare technology).…”
Section: Sociotechnical Systems Theory Vs Sociotechnical System In Sy...mentioning
confidence: 99%
“…In the first approach, researchers could consider social and technical interactions through a rich interface that enables the modeling of these interactions both within and across the social and technical spheres. In the second approach, overlapping interactions of technical and social systems could be considered endogenously 15 . This might allow for a granular mapping between the individual system designer and the subsystem s/he designs, while capturing the connections of that individual with others in the design team/organization and the couplings between the designed subsystems with other elements of the technical system.…”
Section: Breakout Group 1: Role Of Abstraction and Elaboration In Thementioning
confidence: 99%