2019
DOI: 10.22395/rium.v19n36a1
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Estimación del atributo satisfacción en test de usuarios a partir del análisis de la expresión facial

Abstract: La usabilidad se ha convertido en un aspecto fundamental en el desarrollo de un producto software por ser un atributo primordial de la calidad. Este concepto está ligado al carácter de uso del software y puede ser evaluado a través de una prueba de usabilidad. Dicha evaluación, se realiza de manera cuantitativa mediante métricas para dos de los atributos (eficacia y eficiencia) que la definen. La satisfacción como tercer atributo asociado es de carácter cualitativo, cuya estimación es subjetiva, pues depende d… Show more

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Cited by 4 publications
(2 citation statements)
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“…The test applied to the students consists of a pre-test questionnaire and a post-test questionnaire, which are carried out before and after the interaction with the video game, the above taking into account the conventional usability tests developed in a usability laboratory [9][10][11][12]. The pre-test questionnaire is given to the students at the beginning of the test and consists of a set of 5 single-choice questions (yes/no) related to the previous knowledge of the subject matter addressed by the serious video game.…”
Section: User Evaluationmentioning
confidence: 99%
“…The test applied to the students consists of a pre-test questionnaire and a post-test questionnaire, which are carried out before and after the interaction with the video game, the above taking into account the conventional usability tests developed in a usability laboratory [9][10][11][12]. The pre-test questionnaire is given to the students at the beginning of the test and consists of a set of 5 single-choice questions (yes/no) related to the previous knowledge of the subject matter addressed by the serious video game.…”
Section: User Evaluationmentioning
confidence: 99%
“…One of the most effective ways to evaluate the usability of a software product is through the so-called user tests, in which a set of users perform tasks in a controlled environment or usability laboratory, which are supervised by a set of evaluators in order to determine the attributes that define usability, where the attributes defined by ISO 9241-11 (effectiveness, efficiency and satisfaction) are usually the most widespread [6,7]. In a conventional user test developed in a usability laboratory, effectiveness can be determined from the percentage of tasks completed by the users, efficiency can be obtained by relating the time spent by each user in performing a task with respect to the time estimated by the evaluator, while satisfaction is determined in the traditional way through the use of so-called perception surveys [1,10].…”
Section: Introductionmentioning
confidence: 99%