Environmental Management Practices of Hotels in Malaysia: Stakeholder Perspective

Abstract

This article described the level of hotel participation in environmental management practices (EMPs) in Malaysia. It aimed to identify the level of stakeholder influence on EMP participation and whether EMPs contribute to overall hotel performance. To achieve these objectives, stakeholder theory was selected as the theoretical basis to explicate the proposed hypotheses. The analysis showed that stakeholder influence and the level of participation in EMPs among Malaysian hotels are only at a moderate stage. Copyright © 2013 John Wiley & Sons, Ltd.

Stakeholder Influence on the Implementation of Environmental Management Practices in the Hotel Industry

“…Our results differ from those of Tang et al . () who found no relationship between the government and environmental practices in the hotel sector in Malaysia, mainly due to lack of communication and implementation of a detailed environmental plan. Although this research was also conducted in an emerging economy, the difference in our results can be explained by the fact that in Mexico PROFEPA uses co‐ordinated measures to motivate companies to comply with environmental regulations.…”

“…In emerging economies like Mexico, customers' environmental awareness is low, consistent with the work of Tang et al . () and in contrast to developed countries like Spain, where the customer is a main driver of EMP implementation (Dodds & Kuehnel, ).…”

“…As in the literature, the main environmental issues arising from tourism in Oaxaca include wastewater discharge, solid waste, decreased water quality and quantity, and excessive energy consumption. These issues cause environmental damage, distort local real estate markets and raise concerns about sustainability (Culver, 2011;Tang et al, 2013). In Mexico, the Federal Attorney for Environmental Protection (PROFEPA -Procuraduría Federal de Protección al Ambiente) is the agency responsible for ensuring compliance with environmental regulations.…”

“…Tourism's impact on natural resources is of scientific interest; Álvarez‐Gil, Burgos‐Jiménez and Céspedes‐Lorente (), Céspedes‐Lorente, De Burgos‐Jiménez and Álvarez‐Gil () and Tang, Amran and Goh () have studied the relationship between stakeholders and EMPs in the hotel industry by measuring stakeholders' power and its effect on EMPs. Because perceptions help determine individual and organizational behaviors and because managerial perceptions can derive on the adoption of EMPs, in this study, we measure hoteliers' perception of the influence of three main stakeholders on EMP implementation: legal actors, costumers and the community (Robbins & Judge, ).…”

Stakeholders and Craft Beer Tourism Development

“…While online questionnaires are known for achieving modest responses (Bardach et al, 2015), the online option was chosen in view of various limitations, such as lack of resources to travel and visit different craft brewers individually, make long-distance telephone calls, or email paper questionnaires by mail. However, researchers (Tang, Amran, & Goh 2014) also report modest response rates using questionnaires sent by post and email. Initially, 106 messages bounced back from all three nations (33, 41, and 32, respectively).…”