Entrepreneurial Orientation and Organizational Performance of Online Business in Malaysia: The Mediating Role of the Knowledge Management Process

Abstract

The aim of this paper is to examine the role of the knowledge management process as a mediating variable in the relationship between entrepreneurial orientation and organizational performance. This study employed a quantitative method and utilised a self-administered questionnaire. A total of 350 data were collected from the owners/founders of online businesses. A Partial Least Squares-Structural Equation Modelling (PLS-SEM) analysis was performed to test the proposed hypotheses of the study. The findings indicated that entrepreneurial orientation positively the knowledge management process, which in turn exerts a positive effect on the organizational performance of a company. Additionally, the indirect effect analysis revealed that the knowledge management process plays a significant role as a mediator between entrepreneurial orientation and organizational performance. The research fills a gap in the literature by considering a mediating variable in enhancing the relationship between entrepreneurial orientation and organizational performance. This research also provides a particular contribution to the literature and some suggestions for future research.

The Impact of Entrepreneurial Orientation on Innovation Performance in Nigerian Firms: The Mediating Effect of Knowledge Management

“…The relationship between entrepreneurship orientation and innovation performance has been studied by a number of authors over the years (Adam, Fuzi et al, 2022;Beltrame, Grassetti et al, 2022), and as a result, various theoretical models, including the Organizational Theory of Innovation (Sehnem, de Queiroz et al, 2022) and the Schumpeterian Theory of Innovation (Callegari & Nybakk, 2022), have been found. These models serve as the foundations for innovation performance and organizational strategic management.…”

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The Impact of Green Entrepreneurship Orientation on Sustainable Performance: The Mediating Effect of Knowledge Management

“…In this line, EO is essential for inspiring and motivating workers to contribute their expertise and skills to the process of constructing knowledge (Lumpkin and Dess, 1996), and because knowledge plays such a big part in finding new opportunities and ideas, it needs to be managed correctly. Several previous studies proved the significant impacts of EO on KM in the case of building strategic alliances (Gupta and Moesel, 2007), leveraging individuals knowledge in the organization (Omotayo, 2015), a direct impact of EO on KM for SMEs in Southern Brazil (Severo et al, 2018), and significant influence of EO on KM for the SMEs in Iran (Madhoushi et al, 2011) and Online business in Malaysia (Adam et al, 2022). Based on the above discussions, the following hypothesis is proposed:…”

Innovativeness as the Key to MSMEs’ Performances

“…The number of samples used in this study included 333 MSMEs, which have been included in the minimum sample number, according to Hair [50], and are in-between 5-10 of the indicator. The research used Structural Equation Modeling (SEM) analysis because it can test research hypotheses [32] using software analysis. The SEM model was developed from 2 analyses: the measurement and structural models.…”