Enterprise E-Learning Success Factors: An Analysis of Practitioners’ Perspective (with a Downturn Addendum)

Sela, Eyal; Sivan, Yesha Y.

doi:10.28945/81

Cited by 27 publications

(30 citation statements)

References 12 publications

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“…In research articles, there can be found several forms of organizational support for employees' learning: manager support (Karahanna & Straub, 1999;Roca & Gagné, 2008;Sela & Sivan, 2009), colleague support (Greer et al, 1998;Roca & Gagné, 2008), institutional policy support (Liu, Huang, & Lin, 2012), and infrastructural support (Liu et al, 2012;Wild et al, 2002).…”

Section: The Forms Of Organizational Support For Employee Engagement mentioning

confidence: 99%

Organizational Support for Employee Engagement in Technology-Enhanced Learning

2015

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When trying to integrate technology-enhanced learning (TEL) into employees' competence development, it is necessary for an organization to have an appropriate support system. The research aim was to identify the form of organizational support that is most relevant for employee engagement in TEL. Findings of a questionnaire survey showed that employees become involved in TEL if organizations support their learning. The policy of the organization and its infrastructure-based support are also important for employees while engaging in TEL. Manager and colleague support is slightly more related to engagement in TEL than is infrastructural and institutional policy support. Benefits of organizational support for both employees and employers are mutual. Employees benefit by receiving higher salaries, better working conditions, satisfaction of attention given by managers, and the feeling that their work is meaningful and contributes to the organization's operations, whereas the organization benefits as its employees are more committed to the organization, and work harder and more effectively. Findings extend the understanding about the relationship of organizational support and its different elements with employees' engagement in TEL. However, there are aspects that are not covered in this research, and further research should be considered. It might be useful to carry out research in different kinds of organizations, especially in those where the use of technological tools is low. According to scientific literature analysis, not only internal support, but also external support, such as family, influences employees' willingness to engage into TEL, should be studied.

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Section: The Forms Of Organizational Support For Employee Engagement mentioning

confidence: 99%

Organizational Support for Employee Engagement in Technology-Enhanced Learning

2015

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“…System Quality, System Service, and Organizational Benefits Usefulness and ease of use are compulsory for ELS (Sela & Sivan, 2009) and system quality is positively related to service quality (Kettinger, Park, & Smith, 2008). According to the TAM (technology acceptance model), an easy-to-use system gives users a greater perception of usefulness and promotes a positive attitude toward the system, which implies that a system with better quality (such as better response time, reliability, and accuracy) can deliver better services.…”

Section: Institutional Policy (Itp)mentioning

confidence: 99%

“…It is a prerequisite for ELS projects and is essential to sustain a steady development of ELS (Sela & Sivan, 2009;Elliott & Clayton, 2009). Senior managers should display their full support by attending every important meeting, contributing their opinions to the decision-making process, and arbitrating the conflicts between divisions.…”

Section: Pls Path Modeling and Hypotheses Testingmentioning

confidence: 99%

“…Four factors were summarized to fit the two dimensions. Organizational learning culture (McPherson & Nunes, 2006;Chen & Hsiang, 2007;Admiraal & Lockhorst, 2009;Sela & Sivan, 2009) and senior management support (McPherson & Nunes, 2006;Sela & Sivan, 2009;Elliott & Clayton, 2009) were classified as human dimension while institutional policy (Chen & Hsiang, 2007;Admiraal & Lockhorst, 2009) and information security policy (McPherson & Nunes, 2006;Elliott & Clayton, 2009) were classified as business dimension. The four factors provide a lens explaining the critical resources possessed by organizations and how they could impact ELS capabilities.…”

Section: Resource-based Theorymentioning

confidence: 99%

“…Among them, decisional roles are critical for identifying business needs, allocating resources and negotiating conflicts between divisions, and ensuring that ELS is exploited in a planned and strategic manner. The full support of top managers ensures richer resources, better communication between different departments, and superior decision-making (Sela & Sivan, 2009;Elliott & Clayton, 2009). …”

Section: Top Management Support (Tms)mentioning

confidence: 99%

See 2 more Smart Citations

Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan

Liu¹,

Huang

Lin

2012

IRRODL

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<p>E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learning systems and how these factors influence organizational benefits in the view of IS success model and resource-based theory. A questionnaire survey of 120 Taiwanese companies was performed to validate the framework. The results show that top management support, information security policy, and institutional policy are positively related to system quality, while top management support, organizational learning culture, and institutional policy are positively related to system service. Additionally, system service is significantly related to organizational benefits. Our model provides two novel aspects of e-learning study. Firstly, we extend IS success model by incorporating four organizational factors as antecedences influencing system quality and system service. Secondly, the model is framed and examined on an organizational level, which provides a top-down view for managers when designing and implementing e-learning systems in the organizational context.</p>

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Optimal selection of E-learning websites using multiattribute decision-making approaches

Garg

2017

J. Multi-Crit. Decis. Anal.

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A computational quantitative model based on weighted Euclidean distance-based approximation and complex proportional assessment has been developed for the evaluation, selection, and ranking of various E-learning websites in ascending or descending order based on their Euclidean distance value from the optimal website. The E-learning website with rank 1 is considered the optimal selection on the particular dataset under consideration. The problem of the E-learning website Selection, Evaluation and Ranking is modeled as a multiattribute decision-making problem in which various interrelated attributes collectively termed as ranking criteria are identified to make the evaluation of available alternatives. In this research, 5 most popular E-learning websites related to the C programming language for the software development have been considered to show the utility of developed model. Further, the concept of methodology validation strengthens this research by comparing the obtained results with the existing multiattribute decision-making approach as analytical hierarchy process method.

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Enterprise E-Learning Success Factors: An Analysis of Practitioners’ Perspective (with a Downturn Addendum)

Cited by 27 publications

References 12 publications

Organizational Support for Employee Engagement in Technology-Enhanced Learning

Organizational Support for Employee Engagement in Technology-Enhanced Learning

Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan

Optimal selection of E-learning websites using multiattribute decision-making approaches

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