Ensuring supply chain quality performance through applying the SCOR model

Li, Ling; Su, Qin; Chen, Xu

doi:10.1080/00207543.2010.508934

Cited by 140 publications

(74 citation statements)

References 38 publications

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“…The framework that we have developed does not profess to be as generic and exhaustive as existing frameworks, such as the SCOR (Supply-Chain Operations Reference) model, which is used in many industries (Li et al (2011). Although it is based on nine cases, the developed framework has to be deployed on a larger scale to effectively capture the differences that exist between HC organisations.…”

Section: Introductionmentioning

confidence: 99%

Modelling home care organisations from an operations management perspective

et al. 2012

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Home Care (HC) service consists of providing care to patients in their homes. During the last decade, the HC service industry experienced significant growth in many European countries. This growth stems from several factors, such as governmental pressure to reduce healthcare costs, demographic changes related to population ageing, social changes, an increase in the number of patients that suffer from chronic illnesses, and the development of new home-based services and technologies. This study proposes a framework that will enable HC service providers to better understand HC operations and their management. The study identifies the main processes and decisions that relate to the field of HC operations management. Hence, an IDEF0 (Integrated Definition for Function Modelling) activity-based model describes the most relevant clinical, logistical and organisational processes associated with HC operations. A hierarchical framework for operations management decisions is also proposed. This analysis is derived from data that was collected by nine HC service providers, which are located in France and Italy, and focuses on the manner in which operations are run, as well as associated constraints, inputs and outputs. The most challenging research areas in the field of HC operations management are also discussed.

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Section: Introductionmentioning

confidence: 99%

Modelling home care organisations from an operations management perspective

et al. 2012

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“…SCM practices are defined as the set of activities undertaken by an organization to promote effective management of its supply chain and are recognized as one of the most important areas for competitiveness and growth of the industries. In literature authors (Gunasekaran, 2001;Wang et al, 2004;Knowles et al, 2005;Li et al, 2011) developed various frameworks based on balanced scorecard (BSC), Supply Chain Operations and Reference model (SCOR), Analytic Hierarchy Process (AHP), and maturity models to integrate and analyze SCM dimensions. At the same time they stressed upon the need for development of integrated type of framework for measuring SCM performance.…”

Section: Methodsmentioning

confidence: 99%

“…Due to growing importance of SCM in global market, large business houses are heavily dependent on small to medium sized enterprises for good quality of products at low costs. Thus, forcing the enterprises to imbibe & practice quality culture in their business activities which may help to minimize waste & reduce variability, improve consistency, and increase efficiency and productivity (Gunasekaran, 2001;Wang et al, 2004;Li et al, 2011).…”

Section: Methodsmentioning

confidence: 99%

Integration of Six Sigma and ISM to improve Supply Chain Coordination – A conceptual framework

Mishra¹,

Sharma²

2015

Int. J. Prod. Manag. Eng.

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To achieve competitiveness and to improve supply chain performance, supply chain coordination (SCC) is considered as a key challenge by the companies to satisfy their customers. In today's turbulent economic environment, SCC is a topic of great significance among business houses because SCC creates understanding, molds human behavior and improve competitiveness. As observed from literature that the dynamics of global market has resulted in serious pressure and distraction to activities of various supply chain entities i.e. suppliers, manufacturer, distributors, wholesaler, retailers and customers, which ultimately affects the SC performance. Thus, supply chains are exposed to risks due to uncertain and turbulent economic environment. To overcome these challenges, authors in this study developed a conceptual framework based on Six Sigma and ISM which can be used to study various supply chain dimensions be it human, process or quality dimensions. The main advantage of this framework is that it not only helps to understand information regarding the strength and weaknesses of various supply chain entities in a supply chain but also helps to determine the structural relationship among key dimensions of interest. The proposed framework can be applied by industries to model and analyze their processes effectively, compare their performance both within and outside their industry segment and thus improve competitiveness by following various supply chain management practices.

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“…Despite being an integrative guide with many merits, it only provides a 'top-down' approach which requires the comparative analyses of pre-and post-performance indices as a basis of business process modification. Nevertheless, applications of SCOR are diversified in different areas (Li et al, 2011).…”

Section: Relevant Reference Modelsmentioning

confidence: 99%