2000
DOI: 10.1001/jama.284.23.3051
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Ensuring Competency in End-of-Life Care

Abstract: life care requires skill in communication, decision making, and building relationships. Physician ability in this area correlates directly with patients feeling satisfied with their medical care and adhering to medical advice, as well as indirectly with liability litigation. 1-3 It may also substantially enhance physicians' own experiences of providing care. Yet, these skills were not taught to the majority of physicians in practice during their training.We present a 7-step approach for structuring the communi… Show more

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Cited by 221 publications
(44 citation statements)
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“…A multidisciplinary team, with expertise in speech communication, palliative care, and critical care, identified best practice behaviors from the pedagogical literature on patient-doctor communication and shared decision making, with particular attention to end-of-life contexts. [15][16][17] We categorized the behaviors into two domains: emotion and discussion of end-of-life goals. We identified six behaviors used to handle emotions: naming an emotion; expressing understanding; showing respect; showing support; exploring the emotion, and articulating an ''I wish'' statement (a desire of the physician to accomplish something he/she could not control).…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…A multidisciplinary team, with expertise in speech communication, palliative care, and critical care, identified best practice behaviors from the pedagogical literature on patient-doctor communication and shared decision making, with particular attention to end-of-life contexts. [15][16][17] We categorized the behaviors into two domains: emotion and discussion of end-of-life goals. We identified six behaviors used to handle emotions: naming an emotion; expressing understanding; showing respect; showing support; exploring the emotion, and articulating an ''I wish'' statement (a desire of the physician to accomplish something he/she could not control).…”
Section: Methodsmentioning
confidence: 99%
“…15 We identified nine cognitive steps involved in discussions about the patient's end-of-life goals: preparing for the discussion; assessing perception; asking for an invitation to disclose information; eliciting and responding to preferences; sharing prognostic information; asking if the patient had questions; checking for agreement with the plan; affirming the patient's decision, and asking if the patient needed familial or spiritual support. 16,17 As shown in Table 1, we coded 17 behaviors related to these 9 steps. To reliably identify these communication behaviors, we developed a detailed codebook containing definitions and examples for each of the 23 behaviors.…”
Section: Methodsmentioning
confidence: 99%
“…Step Pathway) (34). This approach enables the sharing of information and experience about these cases, allows for discussion of the solutions and support among fellow physicians during the training meetings that are organized by HECs.…”
Section: Original Articlementioning
confidence: 99%
“…9 These two cases suggest that there can be confusion as to what a do-not-resuscitate order implies. Each death appears to have had, as its proximate cause, a reversible and common drug error -a narcotic drug overdose leading to respiratory arrest and cardiovascular collapse.…”
Section: Casesmentioning
confidence: 99%