Enhancing Learning Process using Double-Loop Theory in Purchasing Process of Healthcare Organization Toward Cutting Unnecessary Costs.

Abstract

The reports show that America is currently paying around 17.9% of the national annual budget on expenses of health care services with expecting to be raised of up to 19.6% in 2021, same with other developed and developing countries. This makes alarming and pushes our look again of the way of management of the operations of health care systems, especially when the increased costs are also accompanied by not satisfied or poor health care results. The topic of this paper addresses an understudied and essential element that can improve the learning process by using Double-Loop Learning Theory (by Argyris & Schon) in Purchasing process of the healthcare organizations, which will be added value to reduce the unnecessary costs especially that most of the public healthcare organizations are subject to shrinkage in their annual budget. This paper looks to the Essential cornerstone of learning in the process of decision making, and will examine how efficient and practical will be the strategies of behavior in this specialty involve share of organization power with any staff who has the skills and capabilities, and with any member of the organization who is competent in to be involved in decision making process or action implementation, in any defined task, or taking control of the environment within the organization.