Enhancing hospital supply chain performance: A relational view and empirical test

Abstract

a b s t r a c tImproving hospital supply chain performance has become increasingly important as healthcare organizations strive to improve operational efficiency and to reduce cost. In this study, we propose a research model based on a relational view, delineating the factors that influence hospital supply chain performance: trust, knowledge exchange, IT integration between the hospital and its suppliers, and hospital-supplier integration. Testing results of the research model based on data from a sample of 117 supply chain executives from U.S. hospitals show positive direct effects: (1) from trust and from IT integration to knowledge exchange respectively; (2) from knowledge exchange and from IT integration to hospital-supplier integration respectively; and (3) from hospital-supplier integration to hospital supply chain performance. The results also show the following indirect effects: (1) the influences of knowledge exchange and IT integration on hospital supply chain performance are partially and fully mediated by hospital-supplier integration, respectively and (2) the influences of trust and IT integration on hospital-supplier integration are fully and partially mediated by knowledge exchange, respectively. In addition, the results show the following moderating effects: (1) hospital system membership moderates the relationships between IT integration and knowledge exchange and between trust and knowledge exchange; (2) hospital environmental uncertainty moderates the relationship between trust and knowledge exchange; and (3) trust moderates the relationship between knowledge exchange and hospital-supplier integration. Implications of the study findings and directions for future research are discussed.

The Influence of Environmental Management Practices and Supply Chain Integration on Technological Innovation Performance—Evidence from China’s Manufacturing Industry

“…The network facilitating supply chain partners to jointly solve problems and learn about new opportunities is one type of corporate advantage resources [12,13].…”

“…According to RV, the network resources that are propagated by supply chain integration, rich in knowledge and information, are a kind of corporate advantage resource [12]. On one hand, the network can accelerate knowledge sharing of inter-enterprises in supply chain.…”

“…According to resource-based view theory, process cooperation of supply chain partners, called supply chain integration, could create an inter-firm network for exchange of information and knowledge. The network could help to encourage resource sharing, mutual learning and joint problem solving between suppliers and customers [12,13]. Thus, it is useful to examine the interaction effects of environmental management practices and supply chain integration.…”

Avaliação E Compartilhamento De Recursos Estratégicos Em Duas Empresas De Uma Cadeia De Suprimento De Estruturas Metálicas

“…Barratt & Oke (2007) também utilizaram a VBR para identificar os fatores que proporcionam vantagem competitiva sustentável em empresas de possuem relacionamentos interorganizacionais em cadeias de suprimento. Chen, Preston & Xia (2013) desenvolveram uma pesquisa cujo objetivo era analisar, por meio de um modelo proposto a partir da visão baseada em recursos e da visão relacional, os fatores que influenciavam no desempenho da cadeia de suprimentos de um hospital. Os autores demonstraram a importância da relação entre o hospital e seus fornecedores, apontando os efeitos positivos diretos e indiretos do relacionamento, como a troca de conhecimento e a integração de tecnologia de informação (IT), recursos considerados importantes pelas empresas.…”

Examining Value Co-Creation in Healthcare Purchasing: a Supply Chain View

“…Healthcare costs are continuously spiraling up and hospitals are facing steep competition to provide increased access to high quality services (Chen et al 2013;Dobrzykowski 2012). As such, supply chain relationships, value creation activities, and performance with upstream and downs tream actors have increased in importance for healthcare providers (Prahalad, Ramaswamy 2004;Nollet, Beaulieu 2003).…”