Enhanced eGovemment integration framework for higher interoperability in eGovernment initiatives

Al-Hajri, Abdullah; Zuhoor, Al-Khanjari; Kraïem, Naoufel; Jamoussi, Yessine Al

doi:10.1109/icicict1.2017.8342761

Cited by 5 publications

(4 citation statements)

References 9 publications

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“…SOA is not a new concept and is usually implemented to model government services and integrate them in a, e.g., service catalog (Yli-Huomo et al, 2018;Paul et al, 2012;Ma, 2010;Echevarria et al, 2015;Penna et al, 2015;Riyanto et al, 2018;Abdullah et al, 2017;Sedek et al, 2015;Tebib et al, 2015). However, due to the diversity of government agencies, a middleware component is usually implemented to ease the integration of information systems within SOA architectures (Mecca et al, 2016).…”

Section: Icts Implemented In Mature E-government Systemsmentioning

confidence: 99%

“…One of the solutions is to move all the security logic to a dedicated server to create a single authentication point for the whole system (Ma, 2010;Riyanto et al, 2018;Sedek et al, 2015;Tebib et al, 2015;Mecca et al, 2016;Setiawan et al, 2018). Another system to guarantee network security is the public key infrastructure (PKI), which is an identity authentication scheme based on digital certificates, and provides identity authentication even in the open cloud environment (Abdullah et al, 2017;Sedek et al, 2015). Another technology enabling privacy and security is an eSignature, where a qualified electronic signature has the equivalent legal effect of a handwritten signature (Marsalek et al, 2017).…”

Section: Icts Implemented In Mature E-government Systemsmentioning

confidence: 99%

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Conceptual framework for the development of an e-government licensing system

Ivic¹,

Stefanović²,

Dakić³

et al. 2023

ACCESS

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The term electronic government (e-government) is widely used to describe the utilization of Information and Communication Technologies (ICTs) to digitize government functions and procedures. One of the e-government system's most used functionality is issuing licenses to citizens and businesses. Governments usually develop centralized egovernment licensing systems to issue a specific license type, hence limiting the possibility of system expansion and integration with other government bodies. However, a flexible solution enabling a platform for the rapid transformation of specific and various license-issuing processes and integration with other government bodies could reduce the time and cost of e-government projects. This paper presents such a novel e-government licensing framework developed with the waterfall methodology and implemented in Serbia. Firstly, the system requirements were set as flexible, low coding, continuous improvement, and digital transformation of all government licensing processes. Secondly, a generic government licensing process containing recurring activities was identified as the BPMN process model. The process is then integrated with horizontal e-services such as Government Service Bus, Electronic Identification(eID), eDelivery, eNotify, eSeal, ePayment, and National Government Portal. The main contribution of this approach is the attempt to automate and manage licensing process through a Business Process Management engine to achieve a low-coding and flexible development and maintenance environment. The designed e-government licensing framework was successfully applied to transform and digitalize Serbia's e-services into a standardized, integrated platform, where e-services are designed as a customizable e-licensing process and managed through Business Process Management software.

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Section: Icts Implemented In Mature E-government Systemsmentioning

confidence: 99%

Section: Icts Implemented In Mature E-government Systemsmentioning

confidence: 99%

Conceptual framework for the development of an e-government licensing system

Ivic¹,

Stefanović²,

Dakić³

et al. 2023

ACCESS

View full text Add to dashboard Cite

show abstract

“…The public sector strives to provide the greatest service to citizens through efficient and reliable technologies. The implementation of the electronic government (e-Government) is an effort to enhance the efficiency and effectiveness of public sector services [22]. The coverage of e-Government has also expanded to a larger domain that requires collaboration with partners, suppliers, and customers for excellent service delivery.…”

Section: Legacy Systems In the Public Sectormentioning

confidence: 99%

“…These systems are also difficult to expand and integrate with new information systems [9]. Legacy systems are unable to meet the requirement of information access that has now taken place across organisational and national boundaries [22]. Sharing information through the integration process poses significant challenges to the public sector agencies that are still using legacy systems [3,9].…”

Section: Legacy Systems In the Public Sectormentioning

confidence: 99%

Legacy Systems Modernisation for Citizen-Centric Digital Government: A Conceptual Model

2021

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Information technology and communication (ICT) plays an important role as a catalyst for organisational development and innovation. However, old information systems that are known as legacy systems often expose organisations to the risk of business failure. These systems are not only impeding the advancement in technology strategy but also hindering the organisations’ business competitiveness. Nevertheless, legacy systems are essential in supporting critical functions in organisations including the public sector and could not be scrapped easily. These systems need to be given a new strength through modernisation to continue providing the best service in line with global trends. Modernisation is a complex task that involves several related aspects. In the context of the public sector, legacy systems involve a complicated information relationship, environment, and culture, while ensuring the citizens are of high priority. The implementation of a digital government represents the transformation of the public service delivery to the citizens that emphasises a citizen-centric design. This study, therefore, aims to address this concern by reviewing the factors involved and suggesting a guideline in the form of a conceptual model to assist in the modernisation of legacy systems for a citizen-centric digital government. Data from the theoretical study were analysed using content analysis. The results show that the legacy systems’ modernisation comprised four main aspects, namely human, process, product, and organisation aspects, with related factors and elements. This model contributes as a reference for the public sector and provides overall guidance in performing legacy systems modernisation.

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Examining the impact of e-governance on organizational strategy execution in the Jordanian ICT industry

A. Abou-Moghli,

Shatem

2024

Problems and Perspectives in Management

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Businesses continue to navigate the challenges posed by the swift advancements in technology, especially in light of the rapidly speeding digital transformation and the ever-deeper integration of technology into governance practices. This shifting worldview could substantially change how strategic plans are actualized, compelling companies to retune for emerging tech models and management frameworks to stay competitive and fruitful. The purpose of this study is to examine the impact of e-governance on facilitating the execution of organizational strategy within information and communication technology companies based in Jordan. Data were gathered through electronic questionnaires from 204 employees of Jordanian information and communication technology companies and analyzed using the SPSS program to test the hypotheses. Overall, based on correlation coefficients and regression analyses, the paper finds a significant effect of e-governance on strategy execution. To be more precise, e-participation, e-transparency, and e-accountability account for 23.4% of the variance in strategy execution. However, variations in the concept of e-participation account for 40%, e-transparency – 22%, and e-accountability – 23%. The findings recommend that ICT companies enhance their strategic governance practices when executing organizational strategies. This study contributes to understanding how e-governance can facilitate effective organizational strategy execution in the ICT sector in Jordan. Acknowledgment The authors are grateful to Middle East University, Amman, Jordan, for the financial support to cover this article’s publishing fee.

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Enhanced eGovemment integration framework for higher interoperability in eGovernment initiatives

Cited by 5 publications

References 9 publications

Conceptual framework for the development of an e-government licensing system

Conceptual framework for the development of an e-government licensing system

Legacy Systems Modernisation for Citizen-Centric Digital Government: A Conceptual Model

Examining the impact of e-governance on organizational strategy execution in the Jordanian ICT industry

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