Abstract:The term electronic government (e-government) is widely used to describe the utilization of Information and Communication Technologies (ICTs) to digitize government functions and procedures. One of the e-government system's most used functionality is issuing licenses to citizens and businesses. Governments usually develop centralized egovernment licensing systems to issue a specific license type, hence limiting the possibility of system expansion and integration with other government bodies. However, a flexi… Show more
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