Engaging Teenagers in Asynchronous Online Groups to Design for Stress Management

Bhattacharya, Arpita; Liang, Calvin; Zeng, Emily Y.; Shukla, Kanishk; Wong, M.; Munson, Sean A.; Kientz, Julie A.

doi:10.1145/3311927.3323140

Cited by 37 publications

(14 citation statements)

References 27 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The quotes were displayed on Padlet, an interactive website allowing users to add notes and drawings to a digital sticky note wall. Drawing on best practices from design work with children and teens [3,4,27,94,95], each session progressed through a series of idea-generation questions using digital sticky notes, which prompted the codesigners to discuss and remix each other's ideas. We recorded both sessions, wrote analytical memos, and preserved the digital artifacts, including images of the sticky wall and exports of the text.…”

Section: Participatory Design Sessionsmentioning

confidence: 99%

The Kids Are / Not / Sort of All Right*

Pitt

Hock

Zelnick

et al. 2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

We investigated changes in and factors affecting American adolescents' subjective wellbeing during the early months (April -August 2020) of the coronavirus pandemic in the United States. Twenty-one teens (14-19 years) participated in interviews at the start and end of the study and completed ecological momentary assessments three times per week between the interviews. There was an aggregate trend toward increased wellbeing, with considerable variation within and across participants. Teens reported greater reliance on networked technologies as their unstructured time increased during lockdown. Using multilevel growth modeling, we found that how much total time teens spent with technology had less bearing on daily fluctuations in wellbeing than the satisfaction and meaning they derived from their technology use. Ultimately, teens felt online communication could not replace face-to-face interactions. We conducted two follow-up participatory design sessions with nine teens to explore these insights in greater depth and reflect on general implications for design to support teens' meaningful technology experiences and wellbeing during disruptive life events.

show abstract

Section: Participatory Design Sessionsmentioning

confidence: 99%

The Kids Are / Not / Sort of All Right*

Pitt

Hock

Zelnick

et al. 2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

show abstract

“…This intensified the work in each healthcare region to offer similar services to its own citizens, either via video or chat. The asynchronous chat function can be experienced as more flexible in some health related settings, allowing contact to more smoothly fit into daily life [53], simultaneously providing an opportunity collecting medical information via predefined questionnaires. Some even suggest AI based triage tools could relieve healthcare personal with remaining quality, even though the validity of this claim can be questioned so far [54].…”

Section: Current Trends With Patient-centric Servicesmentioning

confidence: 99%

The effects of automation of a patient-centric service in primary care on the work engagement and exhaustion of nurses

2020

View full text Add to dashboard Cite

Digitalising patient-centric services to address society’s challenges with an ageing population and healthcare provision is by many seen as important. Studying the effects of the digitalisation on the work engagement of the users of the new systems is vital in this context, especially since previous research has established that the work engagement at work in healthcare is problematic. Work engagement is defined as a positive, fulfilling, affective-motivational state of work related well being, as is closely connected to the experience of resources and demands in the work context. These resources can be for example digital support, experienced demands or empowerment whereas exhaustion is connected to work demand in a workplace. This study contributes to knowledge about the effects of digitalisation on work engagement and exhaustion in the context of patient-centred services and eHealth. Contextual interviews were conducted on site for 5 h with nurses using a new chat function and using telephone for medical advice to patients. Additionally, semi-structured interviews were conducted with all the nurses participating in this digitalisation project to gather more insights into their work engagement in the two work situations. Results were analysed in different themes of areas affected by the digitalisation in the two overarching themes: job demands and job resources. The results show that the change to a chat function when communicating with advice seekers had connection to work engagement in several ways. The nurses experienced less time pressure and emotional pressure, but also a loss of job control and feedback from colleagues working from home.

show abstract

“…MacLeod et al [29] developed the Asynchronous Remote Communities (ARC) research method in order to overcome limitations inherent to co-located and synchronous research methods used within traditional human-centered health research. ARC was designed to generate workshop and/or focus group qualitative data from communities such as pregnant women and new mothers [34], teenagers experiencing stress [1] and people living with rare diseases [29], by communicating with them on a social media platform they are already using.…”

Section: Case Study 1: Health Research With Distributed Populations mentioning

confidence: 99%

Unplatformed Design: A Model for Appropriating Social Media Technologies for Coordinated Participation

Lambton-Howard

Olivier

Vlachokyriakos

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

Using existing social media technologies as a resource for design offers significant potential for sustainable and scalable ways of coordinating participation. We look at three exemplar projects in three distinct domains that have successfully coordinated participation through the configuration and augmentation of existing social media technologies: participatory future forecasting, participatory health research, and connectivist learning. In this paper we conceptualise social media technologies as material for design, that is, as a raw material with which coordinated participation is realized. From this we develop a model that proposes four material qualities of social media technologies, morphology, role, representation of activity and permeability, and point to how they can be productively employed in the design of coordination of participation.

show abstract

Engaging Teenagers in Asynchronous Online Groups to Design for Stress Management

Cited by 37 publications

References 27 publications

The Kids Are / Not / Sort of All Right*

The Kids Are / Not / Sort of All Right*

The effects of automation of a patient-centric service in primary care on the work engagement and exhaustion of nurses

Unplatformed Design: A Model for Appropriating Social Media Technologies for Coordinated Participation

Contact Info

Product

Resources

About